About Us

Our story

HelloCare grew from a clear need for quality content in the health and ageing sector that primarily put the consumer and aged care worker first.

It found a tone that could speak to the people, speak to those struggling through everyday challenges from ageing, moving into aged care or the isolating effects of dedicating their life to care for a loved one.

HelloCare’s content over the last two years has grown organically by listening to what the public wants.

All are important to bring about change, create transparency and bring topics to life that others in the sector may be afraid to discuss.

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7 Ways to Gather Customer Feedback

Customer feedback is more than measuring customer satisfaction, it’s vital for any organisation to improve and grow. But it’s not just getting customer feedback that makes a business better – it’s utilising it to it’s full potential. It’s one thing to simply know that there are things you can improve on, things you can change,... Read More

How do you avoid blurring the lines between spouse and carer?

Where do you draw the line between spouse and carer when your partner is diagnosed with dementia, and is it even possible? Read More

We have too few aged care workers to care for older Australians. Why? And what can we do about it?

In a country like Australia, we all expect that when we get old, we’ll be able to rely on a robust aged care system. But aged care providers can’t find staff and a crisis is brewing. Read More
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