About Us

Our story

HelloCare began where many powerful ideas do – at the bedside.

Founded by a nurse who’d seen too many important conversations whispered behind closed doors, we set out with one goal: to bring those honest, human, sometimes uncomfortable truths about ageing and care into the open – and into the right forums where they might actually spark change.

From humble beginnings to a national voice, HelloCare has grown into Australia’s leading media platform dedicated to ageing, care, and the people who live and breathe it. We tell the stories others won’t, ask the questions others don’t, and give light to voices too often left in the shadows.

Our tone is fearless but fair. We balance advocacy with empathy. And we don’t shy away from the messy, complex realities of ageing – because that’s where the real change happens.

Our audience includes aged care workers, residents and families, providers, policymakers and everyday Australians. They come to HelloCare not just for information, but for insight, heart, and honesty.

We don’t just report on aged care – we care, deeply.

So whether we’re covering the future of continence care, the quiet heroics of night-shift nurses, or the ethics of end-of-life decisions, you’ll find us asking: How can this be better?

Because care deserves more than silence. It deserves a voice.

hellocare illustrations

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Taking a lead from across the Tasman, Australian communications agency, Good Talent Media, are basing their goodwill payment model on the Maori tradition of koha, which revolves around the concept of reciprocity, or gift-giving, to support one’s fellow community. Read More

Should family be present when a palliative care plan is written?

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When a loved one is ageing and their care needs increase beyond what their family, friends and home care providers can offer, their alternative is to move into a residential aged care facility. Residential aged care facilities can offer 24-hour care with staff onsite to support people with complex or high care needs. We are... Read More
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