About Us

Our story

HelloCare began where many powerful ideas do – at the bedside.

Founded by a nurse who’d seen too many important conversations whispered behind closed doors, we set out with one goal: to bring those honest, human, sometimes uncomfortable truths about ageing and care into the open – and into the right forums where they might actually spark change.

From humble beginnings to a national voice, HelloCare has grown into Australia’s leading media platform dedicated to ageing, care, and the people who live and breathe it. We tell the stories others won’t, ask the questions others don’t, and give light to voices too often left in the shadows.

Our tone is fearless but fair. We balance advocacy with empathy. And we don’t shy away from the messy, complex realities of ageing – because that’s where the real change happens.

Our audience includes aged care workers, residents and families, providers, policymakers and everyday Australians. They come to HelloCare not just for information, but for insight, heart, and honesty.

We don’t just report on aged care – we care, deeply.

So whether we’re covering the future of continence care, the quiet heroics of night-shift nurses, or the ethics of end-of-life decisions, you’ll find us asking: How can this be better?

Because care deserves more than silence. It deserves a voice.

hellocare illustrations

Advertisement
Advertisement

Don’t say people with dementia “suffer”, asks best-selling author

  Wendy Mitchell, who has written a best-selling book about living with dementia, says if you tell people with dementia that they ‘suffer’, it is more difficult for them to find hope, adapt, and find fulfilling new ways to live their life. Ms Mitchell spoke earlier this week at the Hay Festival in the UK,... Read More

Carer felt My Aged Care was “waiting for people to die”

The Royal Commission heard of the obstacles Ruth Harris faced when she tried to find information about her mother’s home care package through My Aged Care. Ruth, a 65-year-old retired teacher who cares for her mother, Joyce Harris, spoke about her frustrations dealing with the My Aged Care system. Ruth first contacted My Aged Care when Joyce... Read More

“I am consulting widely and intend to be hands on”, says new Aged Care Minister

Aged care touches the lives of so many Australians directly and indirectly, and most families will have an experience with aged care services. As the new Minister, I am focused on ensuring that our record funding enables senior Australians to access the care and services that they need so that they are able to live... Read More
Advertisement