About Us

Our story

HelloCare began where many powerful ideas do – at the bedside.

Founded by a nurse who’d seen too many important conversations whispered behind closed doors, we set out with one goal: to bring those honest, human, sometimes uncomfortable truths about ageing and care into the open – and into the right forums where they might actually spark change.

From humble beginnings to a national voice, HelloCare has grown into Australia’s leading media platform dedicated to ageing, care, and the people who live and breathe it. We tell the stories others won’t, ask the questions others don’t, and give light to voices too often left in the shadows.

Our tone is fearless but fair. We balance advocacy with empathy. And we don’t shy away from the messy, complex realities of ageing – because that’s where the real change happens.

Our audience includes aged care workers, residents and families, providers, policymakers and everyday Australians. They come to HelloCare not just for information, but for insight, heart, and honesty.

We don’t just report on aged care – we care, deeply.

So whether we’re covering the future of continence care, the quiet heroics of night-shift nurses, or the ethics of end-of-life decisions, you’ll find us asking: How can this be better?

Because care deserves more than silence. It deserves a voice.

hellocare illustrations

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Inconsistent government regulations are fuelling COVID outbreaks in aged care

When aged care provider, RFBI, realised that they had a COVID outbreak on their hands, conflicting health advice between state and federal health authorities became more of a problem than a solution. Read More

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Did you know familiar tunes can reawaken hidden memories and soothe distressed minds? Music engages areas of the brain less affected by dementia, reducing anxiety, agitation, and confusion. Read More

Inquest investigates deaths from resident aggression in Victorian aged care homes

In just nine months, eight residents died from resident-on-resident aggression. The coroner is now asking the hard questions. Read More
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