About Us

Our story

HelloCare began where many powerful ideas do – at the bedside.

Founded by a nurse who’d seen too many important conversations whispered behind closed doors, we set out with one goal: to bring those honest, human, sometimes uncomfortable truths about ageing and care into the open – and into the right forums where they might actually spark change.

From humble beginnings to a national voice, HelloCare has grown into Australia’s leading media platform dedicated to ageing, care, and the people who live and breathe it. We tell the stories others won’t, ask the questions others don’t, and give light to voices too often left in the shadows.

Our tone is fearless but fair. We balance advocacy with empathy. And we don’t shy away from the messy, complex realities of ageing – because that’s where the real change happens.

Our audience includes aged care workers, residents and families, providers, policymakers and everyday Australians. They come to HelloCare not just for information, but for insight, heart, and honesty.

We don’t just report on aged care – we care, deeply.

So whether we’re covering the future of continence care, the quiet heroics of night-shift nurses, or the ethics of end-of-life decisions, you’ll find us asking: How can this be better?

Because care deserves more than silence. It deserves a voice.

hellocare illustrations

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Skies The Limit: How Some Retirees Are Re-Writing Their Futures

When the average person in the street is asked to describe what a seniors life might involve, more often than not, ‘aged care facility’, ‘retirement village’ and ‘hospice’ will be banded about but this approach to senior living is being challenged by those in its midst. Increasingly seniors are re-writing the script of how they... Read More

When Do We Become Invisible? Reflecting on Age and Identity

In this heartfelt tribute, Michael Preston reflects on his grandmother’s incredible life. From gracing the runways of Paris to raising a family with strength and pride, her story is a poignant reminder that true beauty and wisdom shine brightest with age. Read More

New award recognises four amazing aged care innovators

The Inaugural innovAGEING Innovator of the Year Award The national innovAGEING Awards will be presented tonight in an online event broadcast from Sydney. Says Merlin Kong, the Head of innovAGEING: “We celebrate our diverse and imaginative champions, who have channelled the best of ageing into people-centred innovation. “We are also excited this year to introduce a... Read More
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