More than 110,000 calls to My Aged Care went unanswered in three years, according to information provided through Senate Estimates. Last year alone, nearly 43,000 weren’t answered, an average of 118 calls every day. Satisfaction with the nation’s entry point to the aged care system was also below par. The satisfaction rate for 2018-19 was...
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A new resident rabbit has hopped its way into Bethanie Kingsley aged care home, bringing joy and laughter to all the residents. The new resident rabbit, named Willow, was donated by Bethanie Chaplain Annelize Jensen, who wanted to surprise the residents over Christmas, particularly one resident who was struggling to come out of her bedroom,...
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