Under the old system, providers could absorb 35-45% of an elderly person's entire care budget in admin fees before a minute of actual care was delivered. Support at Home was supposed to fix that. Price caps were supposed to be how. So where are they?
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Aged care reforms promise dignity and independence, but for many older Australians they are delivering something far more basic: food insecurity. When meal services are stretched beyond capacity, the cost is paid in malnutrition, hospital admissions and lost independence.
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Should PCAs and AINs be changing colostomy bags in residential aged care, or does the risk outweigh the benefit? The answer is not as clear-cut as many think.
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