Harrowing new details have emerged about the appalling circumstances of St Basil’s COVID-19 outbreak, as a coronial inquiry gets underway today. It is expected to run over four weeks, hearing from 64 witnesses, including the families who lost loved ones.
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Traditionally, complaints are seen as a bad thing. If a person is making a complaint, it means that something is not going well. And that applies to aged care as well – if a resident, loved one or staff member is making a complaint, then it is highly likely than an older person, or a...
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Death rarely comes as a surprise in aged care, many of the staff are used to it by now, however, it can still be quite a shock for the families and other loved ones. If there were a way to predict the death before the last few moments, it may give the family – as...
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