Laughter really is the best medicine! Lutheran Services is partnering with Clown Doctors Australia to train staff in playful connection, proving that empathy and humour can go hand-in-hand in aged care.
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The reformed Serious Incident Response Scheme strengthens the rules on neglect, psychological harm and open disclosure. One thing it doesn’t guarantee is family access to the written incident report.
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Australia says it needs more aged care beds, but what if new providers cannot even get through the front door? A Rockpool CEO has revealed a funding and licensing catch-22 that could be shutting new players out of the market.
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