More than 110,000 calls to My Aged Care went unanswered in three years, according to information provided through Senate Estimates. Last year alone, nearly 43,000 weren’t answered, an average of 118 calls every day. Satisfaction with the nation’s entry point to the aged care system was also below par. The satisfaction rate for 2018-19 was...
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An aged care home in WA’s Kimberley region awarded a prestigious prize for its architectural design remains closed seven years after completion and opening to the public with much fanfare. Now angry locals are blaming the government for a series of blunders preventing the remote town’s older residents from ageing in place.
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