Aged care workers are legally required to hold a police check. Their clients are not. So what happens when a worker is sent alone to the home of someone with a history of violence, and nobody tells them?
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Dovida CEO Geoff Hogg says his teams are seeing under-classified clients across multiple states, and it's families, not providers or the system itself, absorbing the shortfall. He walks through how unmet need turns into falls, hospital admissions and early residential care, and why he thinks providers risk being blamed for a funding problem they don't control.
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A CHSP referral code should open the door to support. Instead, many older Australians are discovering there are no available providers, long waiting lists, or services that simply no longer exist. We examine the growing gap between assessment and reality.
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