In the latest hearings from The Royal Commission, witnesses revealed their experiences of being offered kickbacks for new customers, being assessed by aggressive, unfriendly auditors, being forced to hire administrators charging exorbitant fees, and a care recipient who died waiting for their home care package to come through. Auditors “confronting, ”condescending” and “unfriendly” A registered nurse...
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The Australian Aged Care Quality and Safety Commission has appointed Dr Melanie Wroth as its first Chief Clinical Advisor. Commissioner Janet Anderson said Dr Wroth, who has an extensive background in geriatric medicine, will provide expert clinical advice to Commission staff and also assist aged care providers to source and access guidance on best practice...
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The aged care home star rating was introduced in 2022 to help older people and their families make more informed decisions about aged care facilities across Australia. Unfortunately, the system doesn’t seem to make choosing an aged care home a flawless process.
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