May 25, 2019

The Importance of Influenza Vaccination – Aged Care

The Importance of Vaccination

When it comes to older Australians, contracting the flu can have deadly consequences, and being vaccinated before the winter months can make all the difference to the wellbeing of an elderly loved one. Hear from expert in the field Professor Robert Booy.

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“Customer Experience is more than just a buzz word”, says Matthew Richter, CEO Aged Care Guild

“Customer Experience is more than just a buzz word”, says Matthew Richter, CEO Aged Care Guild. With the new quality standards driving a shift in focus to consumer outcomes, the way aged care providers measure and deliver on quality requires transformation. However, this represents a real cultural shift for many employees within aged care. Matthew... Read More

The five changes that could fix aged care

Australia’s peak advocacy body for older Australians COTA Australia today outlined the five priority fixes that need to occur in the near future to address well documented failures in aged care while the Royal Commission into aged care is conducting further investigation of the sector. COTA Chief Executive, Ian Yates said Keep fixing Australia’s aged... Read More

Will Stubborn Silos Threaten the Quality of Aged and Disability Care?

Back in 2014 I encouraged the aged care and disability sectors to “move out of the silos” and share services, including sharing staff. I believe more firmly than ever that this needs to happen. I said back then there are undoubtedly common skills and attributes required of workers from both sectors. I suggested that a... Read More
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