Quality in aged care is the topic on everyone’s minds. With the on-going Senate Inquiry the release of the Carnell/Paterson Review and the move towards a single aged care quality framework, the way the sector thinks about and delivers quality services is evolving. With increasing consumer choice driving quality and innovation, providers need to understand customer expectations of quality...
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Love Ita interview – she is an amazing woman. However WHY is the interviewer looking at her phone while speaking to Ita Buttrose? It was very rude and distracting. Gosh how embarrassing – it looked awful and goes against every polite axiom we have in modern society!