Residents interviewing aged care staff – are we there yet?

Back in 2014 I encouraged the aged care and disability sectors to “move out of the silos” and share services, including sharing staff. I believe more firmly than ever that this needs to happen. I said back then there are undoubtedly common skills and attributes required of workers from both sectors. I suggested that a... Read More

“The goal of person centred care is to move the person, even momentarily, from loss to fulfilment, loneliness to connectedness, sadness to cheerfulness, confusion to orientation, worry/anxiety to contentment, frustration to peacefulness, fear to security, paranoia to trust, anger to calm and embarrassment to confidence.” People living with dementia deteriorate more rapidly in negative environments,... Read More

Quality in aged care is the topic on everyone’s minds. With the on-going Senate Inquiry the release of the Carnell/Paterson Review and the move towards a single aged care quality framework, the way the sector thinks about and delivers quality services is evolving. With increasing consumer choice driving quality and innovation, providers need to understand customer expectations of quality... Read More