Residents interviewing aged care staff – are we there yet?

Just say sorry for goodness sake. After all we are only human and mistakes happen from time to time. But why do some organisations struggle to say sorry when they make a mistake? Hear from Toby Hall, CEO, St Vincent’s Health Australia who says “If you take money from dead peoples bank accounts – say sorry.... Read More

The speed with which the scientific and medical communities have developed and tested these new vaccines has been extraordinary. However, this short timescale leaves us with some outstanding questions. Key among these is how long the protection we receive from vaccination, or indeed from infection with the virus itself, will last. We know, for example, that antibody levels drop quite quickly following a COVID-19 infection. Read More

In many ways, buying a retirement village unit is even more complicated than buying any other type of residential property. There are different forms of legal title and occupancy rights available, there is the ongoing cost of services and maintenance of facilities in the village, and then what fees, charges or capital gain sharing may... Read More