“We recruit for kindness”, Lucy O’Flaherty, on using emotional intelligence tests during the hiring process

There wasn’t a dry eye in the building last week as an elderly couple who had been married for 67-years were finally reunited after being forced apart for five weeks due to COVID-19. Joyce Hoffman, 90, had been living alongside her beloved husband Don in the Hooverwood Living retirement community in the US, before testing... Read More

Lorraine and Norman, both 89, have been married for 46 years, and though they are both experiencing some of the challenges associated with ageing, they continue to work together as a team, and their love and support for each other, along with a little help from the community, has enabled them to continue living happily... Read More

Word of mouth can make or break any business. If customers have a good experience, they will tell others who will want to have the same. This could be family, friends, colleagues – that’s new business for you at no cost. And if a customer has a bad experience, you can guarantee they will tell... Read More