“We recruit for kindness”, Lucy O’Flaherty, on using emotional intelligence tests during the hiring process

Ian Yates AM, CEO COTA Australia interviews keynote speakers Amy Laffan, Assistant Secretary of the Aged Care Quality and Regulatory Reform Branch and Andrea Coote, Chair, Aged Care Quality Advisory Council from the Criterion Conference Quality in Aged Care #agedcarequality18 Read More

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Outbreaks of common infectious diseases like colds, the flu, and gastro occur frequently in the general community, but the spread of infection in an aged care setting can have devastating consequences. While aged care facilities are generally well prepared to deal with isolated incidents of disease, preventing an outbreak hinges upon having staff who are... Read More