“We recruit for kindness”, Lucy O’Flaherty, on using emotional intelligence tests during the hiring process

There is simply not enough staff to carry out all the daily duties in residential aged care facilities. Not having the necessary number of workers to care for the elderly means essential care is missed. I will start by describing a morning in a RACF that I don’t believe has ever been documented in any detail.... Read More

Ian Yates AM, CEO COTA Australia interviews keynote speakers Amy Laffan, Assistant Secretary of the Aged Care Quality and Regulatory Reform Branch and Andrea Coote, Chair, Aged Care Quality Advisory Council from the Criterion Conference Quality in Aged Care #agedcarequality18 Read More

The HelloCare team was recently contacted by a carer from Vanuatu, Felma Katawa Leitarisong. Ms Leitarisong told us of her role caring for older people on the tiny island where she lives, Tanna.  Though Ms Leitarisong cares for older people in much the same way we do here in Australia, there are essential differences –... Read More