“We recruit for kindness”, Lucy O’Flaherty, on using emotional intelligence tests during the hiring process

Two men have been charged with manslaughter after leaving their 73-year-old mother to suffer such extreme neglect that she eventually died. Brothers Phillip and David Thompson faced court today over the death of their mother, Shirley, last year. The court heard the men called an ambulance in August last year after finding their mother lying... Read More

While some may envision music therapy as putting on an old record or strumming a guitar, the reality is a clinical health service that is far more intriguing and complex in nature. It also happens to yield amazing results. Read More

When the house next door came up for sale at a regional aged care facility, management bought it and set it up like a ‘regular’ home so residents living with dementia could visit – and take part in cooking, cleaning and gardening. The residents are much happier since they have been enabled to continue taking part in simple household tasks, said the home’s dementia and wellbeing consultant. Read More