“We recruit for kindness”, Lucy O’Flaherty, on using emotional intelligence tests during the hiring process

“We continue to see reviews conducted by academics and consultants with no hands-on experience of delivering aged care services, and the policies they put into place only work on paper because they lack real-life application,” says aged care expert Dr Rodney Jilek. Read More

Aged care workers are challenging Minister Richard Colbeck to take a first simple step to fix the crisis in aged care: meet with workers and listen to their solutions. “After multiple letters to Richard Colbeck this year, aged care workers have not had the courtesy of a response,” United Workers Union Aged Care Director Carolyn Smith said today. Read More

Maree grew up watching her mum Alice lead a very busy social life with daily lunches, the phone constantly ringing and a household of visitors. But when Alice developed dementia several years ago her friends drifted away, unable to cope with or understand her changing behaviour.  Maree then took over, becoming her mum’s full-time carer... Read More