“We recruit for kindness”, Lucy O’Flaherty, on using emotional intelligence tests during the hiring process

Maurie Voisey-Barlin specialises in engaging aged care residents that have been deemed ‘unreachable’ by staff and family. See how techniques like ‘smartassery’ and ‘mutual mischief’ are helping residents re-engage by tapping into their ‘cheeky’ side. Read More

  It is reasonable to expect those who take on greater responsibilities in their jobs and who earn higher qualifications would receive a heavier pay packet, too. When the progression means you carry greater responsibility for the health and wellbeing of older people who often have significant health issues, that expectation would be doubly understandable.... Read More

  An assistant nurse has had an assault charge against her dismissed, after the magistrate said he believed the accused was genuinely trying to help the resident. Chancal Arokianathan had been working as a carer for 30 years, and up until the incident had an “unblemished record”, according to a report by the ABC. Just... Read More