About Us

Our story

HelloCare began where many powerful ideas do – at the bedside.

Founded by a nurse who’d seen too many important conversations whispered behind closed doors, we set out with one goal: to bring those honest, human, sometimes uncomfortable truths about ageing and care into the open – and into the right forums where they might actually spark change.

From humble beginnings to a national voice, HelloCare has grown into Australia’s leading media platform dedicated to ageing, care, and the people who live and breathe it. We tell the stories others won’t, ask the questions others don’t, and give light to voices too often left in the shadows.

Our tone is fearless but fair. We balance advocacy with empathy. And we don’t shy away from the messy, complex realities of ageing – because that’s where the real change happens.

Our audience includes aged care workers, residents and families, providers, policymakers and everyday Australians. They come to HelloCare not just for information, but for insight, heart, and honesty.

We don’t just report on aged care – we care, deeply.

So whether we’re covering the future of continence care, the quiet heroics of night-shift nurses, or the ethics of end-of-life decisions, you’ll find us asking: How can this be better?

Because care deserves more than silence. It deserves a voice.

hellocare illustrations

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Aged care worker pleads guilty to neglecting her elderly mother

A Geelong aged care worker, in what seems to be a case of extreme carer burnout, has been found guilty of failing to provide care to her elderly mother. Read More

Palliative care patients missing out on pain relief due to RN shortage

“They see someone they love suffering.” Palliative care patients are suffering unnecessarily because there isn’t a registered nurse on duty to administer pain relief medication when they need it. Read More

Elderly man Australia’s first coronavirus death

  A 78-year-old Australian man has died “peacefully” after contracting the coronavirus, making him the first person in Australia to pass away from the disease. The man and his wife were among 3,700 passengers on board the Diamond Princess cruise ship who were quarantined after cases of the virus were diagnosed on board. But despite... Read More
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