About Us

Our story

HelloCare began where many powerful ideas do – at the bedside.

Founded by a nurse who’d seen too many important conversations whispered behind closed doors, we set out with one goal: to bring those honest, human, sometimes uncomfortable truths about ageing and care into the open – and into the right forums where they might actually spark change.

From humble beginnings to a national voice, HelloCare has grown into Australia’s leading media platform dedicated to ageing, care, and the people who live and breathe it. We tell the stories others won’t, ask the questions others don’t, and give light to voices too often left in the shadows.

Our tone is fearless but fair. We balance advocacy with empathy. And we don’t shy away from the messy, complex realities of ageing – because that’s where the real change happens.

Our audience includes aged care workers, residents and families, providers, policymakers and everyday Australians. They come to HelloCare not just for information, but for insight, heart, and honesty.

We don’t just report on aged care – we care, deeply.

So whether we’re covering the future of continence care, the quiet heroics of night-shift nurses, or the ethics of end-of-life decisions, you’ll find us asking: How can this be better?

Because care deserves more than silence. It deserves a voice.

hellocare illustrations

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Red tape in aged care shouldn’t force staff to prioritise ticking boxes over residents’ outcomes

By Joachim Sturmberg, University of Newcastle Last week’s hearings at the aged care royal commission in Brisbane looked at regulation in aged care. While rules and regulations are designed to safeguard residents, bureaucratic “red tape” also contributes to the failings in aged care. The fear among nursing home staff of failing a review visit by an... Read More

ABC turns spotlight on Bupa’s failings

  The ABC will tonight air a report on the multitude of failings at Australia’s largest for-profit aged care provider, Bupa. ABC investigative journalist, Anne Connolly, and a team of reporters has analysed the Australian Aged Care Quality and Safety Commission’s audit reports for Bupa, and found a litany of problems among the operator’s 72 aged care facilities.... Read More

Would You Help an Elderly Lady Lost on the Street?

Compassion sympathetic pity and concern for the sufferings or misfortunes of others. It  motivates people to go out of their way to help the physical, mental or emotional pains of another and themselves. You see compassion every time someone goes out of their way to help another person. But how much compassion do people have... Read More
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