About Us

Our story

HelloCare began where many powerful ideas do – at the bedside.

Founded by a nurse who’d seen too many important conversations whispered behind closed doors, we set out with one goal: to bring those honest, human, sometimes uncomfortable truths about ageing and care into the open – and into the right forums where they might actually spark change.

From humble beginnings to a national voice, HelloCare has grown into Australia’s leading media platform dedicated to ageing, care, and the people who live and breathe it. We tell the stories others won’t, ask the questions others don’t, and give light to voices too often left in the shadows.

Our tone is fearless but fair. We balance advocacy with empathy. And we don’t shy away from the messy, complex realities of ageing – because that’s where the real change happens.

Our audience includes aged care workers, residents and families, providers, policymakers and everyday Australians. They come to HelloCare not just for information, but for insight, heart, and honesty.

We don’t just report on aged care – we care, deeply.

So whether we’re covering the future of continence care, the quiet heroics of night-shift nurses, or the ethics of end-of-life decisions, you’ll find us asking: How can this be better?

Because care deserves more than silence. It deserves a voice.

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End of Life Support as Part of Home Care is Important – But May Face Some Challenges

The Support at Home program introduces an end of life pathway to help older Australians stay at home during their final months. But will the A$25,000 palliative care funding be enough to meet their needs? Read More

Government quietly tweaks aged care algorithm rules, but the fundamental problem remains

The government finally made a change to the aged care algorithm. Just not the one anyone was asking for. Assessors can now fix data entry errors. They still can't override a decision they know is wrong. Read More

Could Geriatric Hospitals Reduce Pressure on the Health System?

Could specialised geriatric hospitals ease the strain on emergency departments and ambulance services? While the idea seems promising, it might reveal deeper issues in Australia's aged care system. Read More
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