About Us

Our story

HelloCare began where many powerful ideas do – at the bedside.

Founded by a nurse who’d seen too many important conversations whispered behind closed doors, we set out with one goal: to bring those honest, human, sometimes uncomfortable truths about ageing and care into the open – and into the right forums where they might actually spark change.

From humble beginnings to a national voice, HelloCare has grown into Australia’s leading media platform dedicated to ageing, care, and the people who live and breathe it. We tell the stories others won’t, ask the questions others don’t, and give light to voices too often left in the shadows.

Our tone is fearless but fair. We balance advocacy with empathy. And we don’t shy away from the messy, complex realities of ageing – because that’s where the real change happens.

Our audience includes aged care workers, residents and families, providers, policymakers and everyday Australians. They come to HelloCare not just for information, but for insight, heart, and honesty.

We don’t just report on aged care – we care, deeply.

So whether we’re covering the future of continence care, the quiet heroics of night-shift nurses, or the ethics of end-of-life decisions, you’ll find us asking: How can this be better?

Because care deserves more than silence. It deserves a voice.

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Government may be underestimating nurses required to meet aged care promise

While the recent aged care focus in Parliament has been praised by the industry, the sector is concerned that the Federal Government is gravely underestimating a key issue of their aged care reform promise. Read More

Coroner to investigate resident death following medication error

The Coroner will investigate the death of an aged care resident who was allegedly given the wrong medication in the weeks before she died. Her death will be examined at an inquest in the ACT Coroner’s Court next year. It has been alleged that the then 89-year-old Canberra resident was given two medications Targin and... Read More

COVID-19 update: aged care testing, compulsory vaccinations, home care

Expansion of COVID-19 testing criteria To further protect vulnerable Australians, the Government has agreed to an AHPPC recommendation to expand the current coronavirus testing criteria to include testing of aged and residential care workers with fever or acute respiratory infection. The testing criteria is set out in the Coronavirus Disease 2019 (COVID-19) Communicable Disease Network Australia... Read More
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