About Us

Our story

HelloCare began where many powerful ideas do – at the bedside.

Founded by a nurse who’d seen too many important conversations whispered behind closed doors, we set out with one goal: to bring those honest, human, sometimes uncomfortable truths about ageing and care into the open – and into the right forums where they might actually spark change.

From humble beginnings to a national voice, HelloCare has grown into Australia’s leading media platform dedicated to ageing, care, and the people who live and breathe it. We tell the stories others won’t, ask the questions others don’t, and give light to voices too often left in the shadows.

Our tone is fearless but fair. We balance advocacy with empathy. And we don’t shy away from the messy, complex realities of ageing – because that’s where the real change happens.

Our audience includes aged care workers, residents and families, providers, policymakers and everyday Australians. They come to HelloCare not just for information, but for insight, heart, and honesty.

We don’t just report on aged care – we care, deeply.

So whether we’re covering the future of continence care, the quiet heroics of night-shift nurses, or the ethics of end-of-life decisions, you’ll find us asking: How can this be better?

Because care deserves more than silence. It deserves a voice.

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Ticking timebomb: Government ignores warnings of Support at Home’s fatal flaws

Support at Home is a ticking time bomb, and providers’ warnings are falling on deaf ears. Seniors face unaffordable costs and delays that will result in increased hospitalisations, aged care or death. Read More

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Move beyond spreadsheets. Discover how Protecht’s Aged Care Bundle is automating workflows, reducing errors, and keeping providers compliant with SIRS and aged care regulations. Read More

Aged Care Services Invited to Review Australian World First Guidelines for Spiritual Care in Aged Care

Australian aged care services are being asked to comment on their understanding, support and use of the National Guidelines for Spiritual Care within the Australian aged care sector. La Trobe University Researcher Amy Heath is surveying the guidelines, originally launched in 2016 by Meaningful Ageing Australia in partnership with the National Ageing Research Institute (NARI)... Read More
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