About Us

Our story

HelloCare began where many powerful ideas do – at the bedside.

Founded by a nurse who’d seen too many important conversations whispered behind closed doors, we set out with one goal: to bring those honest, human, sometimes uncomfortable truths about ageing and care into the open – and into the right forums where they might actually spark change.

From humble beginnings to a national voice, HelloCare has grown into Australia’s leading media platform dedicated to ageing, care, and the people who live and breathe it. We tell the stories others won’t, ask the questions others don’t, and give light to voices too often left in the shadows.

Our tone is fearless but fair. We balance advocacy with empathy. And we don’t shy away from the messy, complex realities of ageing – because that’s where the real change happens.

Our audience includes aged care workers, residents and families, providers, policymakers and everyday Australians. They come to HelloCare not just for information, but for insight, heart, and honesty.

We don’t just report on aged care – we care, deeply.

So whether we’re covering the future of continence care, the quiet heroics of night-shift nurses, or the ethics of end-of-life decisions, you’ll find us asking: How can this be better?

Because care deserves more than silence. It deserves a voice.

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Age no barrier to new friendships

Age is proving no barrier for the unlikely friendships blooming at Braemar Village’s aged care home in Willagee, thanks to a new partnership with a local childcare centre. Residents at the not-for-profit home have been striking up friendships with youngsters from the Birra-Li Child Care centre next door, as part of an intergenerational partnership, which... Read More

1,008 active cases in aged care

Victoria now has 5,919 active cases. 397 new COVID-19 cases and three deaths have been recorded in Victoria in the past 24 hours. The three deaths include: A man in his 80s, a woman in her 80s and a woman in her 90s all believed to be residents previously living in an aged care home.... Read More

Nurses and Workplace Violence: Aged Care Staffing Crisis

Violence is unacceptable in any workplace. No one should have to feel unsafe going to work. And yet there are more than 1000 nurses across Australia who have experienced violence during their shifts in over a three-month period. A recent survey found that Queensland nurses in aged care facilities are exposed to more violence than... Read More
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