About Us

Our story

HelloCare began where many powerful ideas do – at the bedside.

Founded by a nurse who’d seen too many important conversations whispered behind closed doors, we set out with one goal: to bring those honest, human, sometimes uncomfortable truths about ageing and care into the open – and into the right forums where they might actually spark change.

From humble beginnings to a national voice, HelloCare has grown into Australia’s leading media platform dedicated to ageing, care, and the people who live and breathe it. We tell the stories others won’t, ask the questions others don’t, and give light to voices too often left in the shadows.

Our tone is fearless but fair. We balance advocacy with empathy. And we don’t shy away from the messy, complex realities of ageing – because that’s where the real change happens.

Our audience includes aged care workers, residents and families, providers, policymakers and everyday Australians. They come to HelloCare not just for information, but for insight, heart, and honesty.

We don’t just report on aged care – we care, deeply.

So whether we’re covering the future of continence care, the quiet heroics of night-shift nurses, or the ethics of end-of-life decisions, you’ll find us asking: How can this be better?

Because care deserves more than silence. It deserves a voice.

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‘Residents come first’ – But does aged care culture always support that?

In some aged care homes, a missed note matters more than a missed call bell. Documentation is essential, but not at the cost of dignity, connection, and compassion. Read More

Social isolation the pandemic’s hidden health risk for older adults

 As coronavirus cases rise again, it can be hard for older adults to see any end to the need for social isolation and the loneliness that can come with it. For months now, they have been following public health advice to reduce their risk of exposure by staying home, knowing an infection can have life-threatening... Read More

The long and short of contracture management

Free movement of our limbs is a prerequisite of mobility and autonomy. It’s something that most of us take for granted. However, as we age this freedom of movement can diminish and have significant consequences on our quality of life.  What is contracture? Joint contractures are characterised by a lack of full range of motion... Read More
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