About Us

Our story

HelloCare began where many powerful ideas do – at the bedside.

Founded by a nurse who’d seen too many important conversations whispered behind closed doors, we set out with one goal: to bring those honest, human, sometimes uncomfortable truths about ageing and care into the open – and into the right forums where they might actually spark change.

From humble beginnings to a national voice, HelloCare has grown into Australia’s leading media platform dedicated to ageing, care, and the people who live and breathe it. We tell the stories others won’t, ask the questions others don’t, and give light to voices too often left in the shadows.

Our tone is fearless but fair. We balance advocacy with empathy. And we don’t shy away from the messy, complex realities of ageing – because that’s where the real change happens.

Our audience includes aged care workers, residents and families, providers, policymakers and everyday Australians. They come to HelloCare not just for information, but for insight, heart, and honesty.

We don’t just report on aged care – we care, deeply.

So whether we’re covering the future of continence care, the quiet heroics of night-shift nurses, or the ethics of end-of-life decisions, you’ll find us asking: How can this be better?

Because care deserves more than silence. It deserves a voice.

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Diversity in Aged Care: Supporting Australia’s Multicultural Elderly

Australia is home to one of the most multicultural populations in the world. Almost a quarter of us were born overseas, and four million Australians speak a language other than English. Most Australians are immigrants or the descendants of immigrants who arrived over the last two centuries from more than 200 countries. Regardless of background,... Read More

Planning Difficult Conversations With Older Parents

Many Baby Boomers are currently faced with the difficult and emotionally challenging scenarios of making decisions on what is the best support or care service to be provided to their elderly parents and loved ones. Or, perhaps it is the Boomer that is worried about these decisions for themselves and the stress they do not... Read More

Man charged following “disgraceful” assault of aged care resident

Police have arrested a man following a “disgraceful” assault at an aged care facility on Sydney’s northern beaches. Police have alleged that a 35-year-old staff member assaulted an elderly resident. A video filmed between 26 August and 29 August 2018, shows the staff member repeatedly hitting the 82-year-old man with a shoe, roughly pulling off... Read More
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