About Us

Our story

HelloCare began where many powerful ideas do – at the bedside.

Founded by a nurse who’d seen too many important conversations whispered behind closed doors, we set out with one goal: to bring those honest, human, sometimes uncomfortable truths about ageing and care into the open – and into the right forums where they might actually spark change.

From humble beginnings to a national voice, HelloCare has grown into Australia’s leading media platform dedicated to ageing, care, and the people who live and breathe it. We tell the stories others won’t, ask the questions others don’t, and give light to voices too often left in the shadows.

Our tone is fearless but fair. We balance advocacy with empathy. And we don’t shy away from the messy, complex realities of ageing – because that’s where the real change happens.

Our audience includes aged care workers, residents and families, providers, policymakers and everyday Australians. They come to HelloCare not just for information, but for insight, heart, and honesty.

We don’t just report on aged care – we care, deeply.

So whether we’re covering the future of continence care, the quiet heroics of night-shift nurses, or the ethics of end-of-life decisions, you’ll find us asking: How can this be better?

Because care deserves more than silence. It deserves a voice.

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“Elderly Eat Worse Than Prisoners”

Food is a basic need that everyone deserves. And not just any food – healthy balanced meals that is both nutritious and satisfying. So why aren’t some aged care residents receiving that? While living in aged care, having a hearty meal can be the highlight of a resident’s day. A good meal can satisfy hunger,... Read More

No checks on providers who promise to spend taxpayer funds on special needs

Providers that cater to special needs groups are given priority when the government is determining ACAR funding, but the government does nothing to ensure any extra beds funded are allocated to the groups that need them, the royal commission has heard. The government takes each region’s special needs into account when determining the Aged Care... Read More

How do we farewell an aged care resident after they die?

  Once upon a time, when a resident passed away in an aged care facility, it was as though people tried to hide the fact that it had happened. Doors were closed, and blinds drawn. People were ushered away, and bodies were quietly taken out the back door. Fast forward to today, and there is... Read More
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