About Us

Our story

HelloCare began where many powerful ideas do – at the bedside.

Founded by a nurse who’d seen too many important conversations whispered behind closed doors, we set out with one goal: to bring those honest, human, sometimes uncomfortable truths about ageing and care into the open – and into the right forums where they might actually spark change.

From humble beginnings to a national voice, HelloCare has grown into Australia’s leading media platform dedicated to ageing, care, and the people who live and breathe it. We tell the stories others won’t, ask the questions others don’t, and give light to voices too often left in the shadows.

Our tone is fearless but fair. We balance advocacy with empathy. And we don’t shy away from the messy, complex realities of ageing – because that’s where the real change happens.

Our audience includes aged care workers, residents and families, providers, policymakers and everyday Australians. They come to HelloCare not just for information, but for insight, heart, and honesty.

We don’t just report on aged care – we care, deeply.

So whether we’re covering the future of continence care, the quiet heroics of night-shift nurses, or the ethics of end-of-life decisions, you’ll find us asking: How can this be better?

Because care deserves more than silence. It deserves a voice.

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Embracing clinical governance in aged care

In a sector that will always be challenged by a lack of funding and a lack of skilled resources, clinical governance by its very nature has the ability to enhance operational efficiency and effectiveness. Read More

Concerns raised over new aged care funding model

Concerns around the new aged care funding model have seen advocacy groups warn that providers could exploit the system for financial gain by taking on clients that would generate the most subsidies. Read More

Nursing homes medicate residents because not enough staff, royal commission hears

The royal commission looked at the use of psychotropic medications in aged care on day six of the hearings in Sydney. Dr Juanita Westbury, of the Wicking Dementia Research and Education Centre, said her study led her to believe that aged care facilities have differing “prescribing cultures… where some homes are very quick to rush... Read More
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