About Us

Our story

HelloCare began where many powerful ideas do – at the bedside.

Founded by a nurse who’d seen too many important conversations whispered behind closed doors, we set out with one goal: to bring those honest, human, sometimes uncomfortable truths about ageing and care into the open – and into the right forums where they might actually spark change.

From humble beginnings to a national voice, HelloCare has grown into Australia’s leading media platform dedicated to ageing, care, and the people who live and breathe it. We tell the stories others won’t, ask the questions others don’t, and give light to voices too often left in the shadows.

Our tone is fearless but fair. We balance advocacy with empathy. And we don’t shy away from the messy, complex realities of ageing – because that’s where the real change happens.

Our audience includes aged care workers, residents and families, providers, policymakers and everyday Australians. They come to HelloCare not just for information, but for insight, heart, and honesty.

We don’t just report on aged care – we care, deeply.

So whether we’re covering the future of continence care, the quiet heroics of night-shift nurses, or the ethics of end-of-life decisions, you’ll find us asking: How can this be better?

Because care deserves more than silence. It deserves a voice.

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Accusations of Aged Care Home “Drugging” Residents

With short staffing in many aged care facilities, many carers and nurses find themselves thinly spread across a high number of residents. And to cope with the workload, many residents get overloaded with medication to make them more manageable. Today, doctors from the Australian Medical Association (AMA) have spoken out against the practice. They say... Read More

Australia at “bottom of barrel” for aged care spending

  The Royal Commission into Aged Care Quality and Safety has released two research papers that compare the Australian aged care system to the equivalent systems in other countries. One report looked at the structure of aged care systems in countries across the globe, while the other looked at the feasibility and satisfaction associated with innovative models... Read More

“A smile and a sense that they trust you”: the things you miss after 50 years as a DON

Helen Nihill retired from the aged care industry last year after a 50-year career as a DON. Always passionate about aged care, Helen spoke to HelloCare about the changes she’s seen in the industry over half a century. ‘On the job’ training Helen began her training at a country hospital in the 1940s. “I did... Read More
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