About Us

Our story

HelloCare began where many powerful ideas do – at the bedside.

Founded by a nurse who’d seen too many important conversations whispered behind closed doors, we set out with one goal: to bring those honest, human, sometimes uncomfortable truths about ageing and care into the open – and into the right forums where they might actually spark change.

From humble beginnings to a national voice, HelloCare has grown into Australia’s leading media platform dedicated to ageing, care, and the people who live and breathe it. We tell the stories others won’t, ask the questions others don’t, and give light to voices too often left in the shadows.

Our tone is fearless but fair. We balance advocacy with empathy. And we don’t shy away from the messy, complex realities of ageing – because that’s where the real change happens.

Our audience includes aged care workers, residents and families, providers, policymakers and everyday Australians. They come to HelloCare not just for information, but for insight, heart, and honesty.

We don’t just report on aged care – we care, deeply.

So whether we’re covering the future of continence care, the quiet heroics of night-shift nurses, or the ethics of end-of-life decisions, you’ll find us asking: How can this be better?

Because care deserves more than silence. It deserves a voice.

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Ball bearing fired into Sydney aged care facility

New South Wales Police are investigating an incident at a Sydney aged care home after a ball-bearing-like projectile was fired into the building. Read More

How this ‘enriched model of care’ is helping people with dementia thrive

The Crisis Prevention Institute’s (CPI) newly updated Dementia Capable Care program provides carers with the skills and knowledge to offer an ‘enriched model of care’. The course blends the Claudia Allen Cognitive Disabilities Model, Kitwood’s model of person-centred care, and verbal de-escalation techniques into a fresh and efficient approach to dementia care. This enables carers to more effectively support the person, maximise their quality of life, and minimise psychological and behavioural symptoms. Read More

7 Most Common Forms of Dementia

This is Part 2 of Leah Bisiani’s Understanding Dementia series – Read Part 1 here   The most common forms of dementia are: Alzheimer’s disease (AD) is the most common form of dementia. Alzheimer’s causes difficulties with memory, thinking and behaviour. The rate at which Alzheimer’s progresses differs for everyone, however it is progressive. Vascular... Read More
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