About Us

Our story

HelloCare began where many powerful ideas do – at the bedside.

Founded by a nurse who’d seen too many important conversations whispered behind closed doors, we set out with one goal: to bring those honest, human, sometimes uncomfortable truths about ageing and care into the open – and into the right forums where they might actually spark change.

From humble beginnings to a national voice, HelloCare has grown into Australia’s leading media platform dedicated to ageing, care, and the people who live and breathe it. We tell the stories others won’t, ask the questions others don’t, and give light to voices too often left in the shadows.

Our tone is fearless but fair. We balance advocacy with empathy. And we don’t shy away from the messy, complex realities of ageing – because that’s where the real change happens.

Our audience includes aged care workers, residents and families, providers, policymakers and everyday Australians. They come to HelloCare not just for information, but for insight, heart, and honesty.

We don’t just report on aged care – we care, deeply.

So whether we’re covering the future of continence care, the quiet heroics of night-shift nurses, or the ethics of end-of-life decisions, you’ll find us asking: How can this be better?

Because care deserves more than silence. It deserves a voice.

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Unique housing options accommodate nurses amid housing crisis

A NSW aged care home hopes to attract nurses to their facility amid the country’s chronic housing crisis by offering them unique accommodation options. Read More

Hospital nurses claim toxic workplace culture hiding patient risks

Nurses say they are too afraid to raise safety concerns, leaving overcrowded wards and untreated patients hidden from view. When silence becomes the norm, who is protecting the vulnerable? Read More

Laughter is the best medicine

In this episode of Grey Matters, Tracey and Ben discuss the importance of laughter as we age. Social interaction is important for all of us at all stages of our lives and research is now showing us just how important it is for older people. Loneliness can have far-reaching health impacts and can have a... Read More
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