About Us

Our story

HelloCare began where many powerful ideas do – at the bedside.

Founded by a nurse who’d seen too many important conversations whispered behind closed doors, we set out with one goal: to bring those honest, human, sometimes uncomfortable truths about ageing and care into the open – and into the right forums where they might actually spark change.

From humble beginnings to a national voice, HelloCare has grown into Australia’s leading media platform dedicated to ageing, care, and the people who live and breathe it. We tell the stories others won’t, ask the questions others don’t, and give light to voices too often left in the shadows.

Our tone is fearless but fair. We balance advocacy with empathy. And we don’t shy away from the messy, complex realities of ageing – because that’s where the real change happens.

Our audience includes aged care workers, residents and families, providers, policymakers and everyday Australians. They come to HelloCare not just for information, but for insight, heart, and honesty.

We don’t just report on aged care – we care, deeply.

So whether we’re covering the future of continence care, the quiet heroics of night-shift nurses, or the ethics of end-of-life decisions, you’ll find us asking: How can this be better?

Because care deserves more than silence. It deserves a voice.

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Family members asked to share their thoughts on aged care meals

Researchers from Flinders University have launched a brand new questionnaire targeted at families of aged care residents which will be used to improve the quality of food being served. Read More

How do I bring holiday festivities into my older loved ones’ facility?

Over half of Australians say they will spend Christmas Day enjoying a meal with their family at home, but what about loved ones in residential care? Read More

Measures to support Senior Australians and those who care for them

Today the National Cabinet agreed on temporary funding to support Aged Care providers, residents, staff and families. Building on the package of measures announced last week, additional funding of $444.6 million is expected to strengthen the industry, with specific mechanisms to reinforce the aged care workforce. It will include: $234.9 million for a COVID-19 ‘retention... Read More
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