About Us

Our story

HelloCare began where many powerful ideas do – at the bedside.

Founded by a nurse who’d seen too many important conversations whispered behind closed doors, we set out with one goal: to bring those honest, human, sometimes uncomfortable truths about ageing and care into the open – and into the right forums where they might actually spark change.

From humble beginnings to a national voice, HelloCare has grown into Australia’s leading media platform dedicated to ageing, care, and the people who live and breathe it. We tell the stories others won’t, ask the questions others don’t, and give light to voices too often left in the shadows.

Our tone is fearless but fair. We balance advocacy with empathy. And we don’t shy away from the messy, complex realities of ageing – because that’s where the real change happens.

Our audience includes aged care workers, residents and families, providers, policymakers and everyday Australians. They come to HelloCare not just for information, but for insight, heart, and honesty.

We don’t just report on aged care – we care, deeply.

So whether we’re covering the future of continence care, the quiet heroics of night-shift nurses, or the ethics of end-of-life decisions, you’ll find us asking: How can this be better?

Because care deserves more than silence. It deserves a voice.

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The ‘sandwich generation’: coping when you’re caring for your parents and your kids

Changing demographics and social norms in Australia have given rise to a new phenomenon: the ‘sandwich generation’ – those caught between caring for their own children as well as their ageing parents. Parents are choosing to start their families later. The fertility rate for women aged 35-39 has more than doubled over the last 30... Read More

How well do COVID vaccines work in the real world?

Many Australians will be weighing up whether to be vaccinated with the AstraZeneca vaccine, which is widely available, or to wait for Pfizer later in the year. Read More

“You become family with the residents”: Aged care staff who live on site

When aged care staff chose to live on site, not only did they drastically reduce their commute times and lower the risk of bringing COVID-19 into the home, they also forged stronger bonds with their new neighbours – the residents. Read More
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