About Us

Our story

HelloCare began where many powerful ideas do – at the bedside.

Founded by a nurse who’d seen too many important conversations whispered behind closed doors, we set out with one goal: to bring those honest, human, sometimes uncomfortable truths about ageing and care into the open – and into the right forums where they might actually spark change.

From humble beginnings to a national voice, HelloCare has grown into Australia’s leading media platform dedicated to ageing, care, and the people who live and breathe it. We tell the stories others won’t, ask the questions others don’t, and give light to voices too often left in the shadows.

Our tone is fearless but fair. We balance advocacy with empathy. And we don’t shy away from the messy, complex realities of ageing – because that’s where the real change happens.

Our audience includes aged care workers, residents and families, providers, policymakers and everyday Australians. They come to HelloCare not just for information, but for insight, heart, and honesty.

We don’t just report on aged care – we care, deeply.

So whether we’re covering the future of continence care, the quiet heroics of night-shift nurses, or the ethics of end-of-life decisions, you’ll find us asking: How can this be better?

Because care deserves more than silence. It deserves a voice.

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‘Top down’ approach helped China control COVID-19 crisis

The residents of China’s aged care facilities were generally comfortable complying with strict guidelines which helped to prevent the spread of COVID-19, according to a leading Chinese aged care executive. Mr Tony Wang, CEO, Watermark Senior Living China, made the comments at Ageing Asia’s webinar series ‘Global implications of COVID-19 on the Eldercare Sector’. Homes... Read More

When will the Victorian coronavirus numbers go down?

Yesterday Victoria recorded another 725 new coronavirus cases, and its highest daily increase of active cases for the ninth time since the beginning of July. With the constant news of record breaking case increases, the question remains - when can we expect to see Victoria’s coronavirus cases finally start to decline? Read More

A daughter’s plea after mother’s traumatic end-of-life care

Anyone who has lived through an ailing parent’s final months will tell you it can be a harrowing experience. For Karen, nothing could have prepared her for the last 12 months of her mother’s life. Not even a background in law could help her adequately navigate ‘the system’ of acute care, rehabilitation, a traumatic stay in a mental health... Read More
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