About Us

Our story

HelloCare began where many powerful ideas do – at the bedside.

Founded by a nurse who’d seen too many important conversations whispered behind closed doors, we set out with one goal: to bring those honest, human, sometimes uncomfortable truths about ageing and care into the open – and into the right forums where they might actually spark change.

From humble beginnings to a national voice, HelloCare has grown into Australia’s leading media platform dedicated to ageing, care, and the people who live and breathe it. We tell the stories others won’t, ask the questions others don’t, and give light to voices too often left in the shadows.

Our tone is fearless but fair. We balance advocacy with empathy. And we don’t shy away from the messy, complex realities of ageing – because that’s where the real change happens.

Our audience includes aged care workers, residents and families, providers, policymakers and everyday Australians. They come to HelloCare not just for information, but for insight, heart, and honesty.

We don’t just report on aged care – we care, deeply.

So whether we’re covering the future of continence care, the quiet heroics of night-shift nurses, or the ethics of end-of-life decisions, you’ll find us asking: How can this be better?

Because care deserves more than silence. It deserves a voice.

hellocare illustrations

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60% Of Australian Nursing Homes Are Understaffed

  New research published in the Medical Journal of Australia reveals that close to 60 per cent of Australian aged care residents are living in facilities with ‘unacceptable’ staffing levels when compared to international staffing benchmarks.  The Royal Commission’s Interim Report highlighted evidence showing that aged care workers often experience excessive work demands and that... Read More

‘Boutique’ visas help aged care operator find bilingual staff

A Melbourne aged care operator has a ‘special agreement’ with the Federal Government for ‘boutique visas’ that has enabled it to recruit 22 aged care workers from Greece, after it wasn’t able to find enough Greek-speaking carers from within Australia. Under the agreement, Fronditha Care is allowed to nominate Greek speaking people for visas to... Read More

Want to Have Your Say on the Royal Commission? Be Quick, submissions close Sep 25th

  What would you like to see examined by the recently announced Royal Commission into aged care? Is there a particular aspect of aged care that you believe needs attention? Or do you have a story to tell? If you would like to have some input into what the Royal Commission will investigate, the government... Read More
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