About Us

Our story

HelloCare began where many powerful ideas do – at the bedside.

Founded by a nurse who’d seen too many important conversations whispered behind closed doors, we set out with one goal: to bring those honest, human, sometimes uncomfortable truths about ageing and care into the open – and into the right forums where they might actually spark change.

From humble beginnings to a national voice, HelloCare has grown into Australia’s leading media platform dedicated to ageing, care, and the people who live and breathe it. We tell the stories others won’t, ask the questions others don’t, and give light to voices too often left in the shadows.

Our tone is fearless but fair. We balance advocacy with empathy. And we don’t shy away from the messy, complex realities of ageing – because that’s where the real change happens.

Our audience includes aged care workers, residents and families, providers, policymakers and everyday Australians. They come to HelloCare not just for information, but for insight, heart, and honesty.

We don’t just report on aged care – we care, deeply.

So whether we’re covering the future of continence care, the quiet heroics of night-shift nurses, or the ethics of end-of-life decisions, you’ll find us asking: How can this be better?

Because care deserves more than silence. It deserves a voice.

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Aged care resident had to “beg” for doctor during heart attack

  The Royal Commission into Aged Care Quality and Safety has been in Canberra this week, hearing about the adequacy of health care access for people in the aged care system, and looking at ways to improve the interfaces between the aged care and health care systems. On Monday, Rhonda McIntosh told the royal commission... Read More

Where’s my retention bonus? One in four aged care homes have failed to apply

  The government’s aged care ‘retention bonus’ has been plagued by controversy from the outset, and is widely seen to have been bungled by the government. The Minister for Aged Care, Richard Colbeck, announced the aged care worker retention bonus back in March: a $800 payment for residential aged care staff and $600 for home... Read More

“If The Aged Care Minister Is ‘Shocked’ He Should Resign Immediately.”

The Royal Commission into Aged Care Quality and Safety’s Interim Report was released yesterday afternoon, and if the conversations in the weeks leading up to the release of this report were anything to go by – very few people were shocked by what they read. The Interim Report, entitled Neglect, covers much of the work... Read More
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