About Us

Our story

HelloCare began where many powerful ideas do – at the bedside.

Founded by a nurse who’d seen too many important conversations whispered behind closed doors, we set out with one goal: to bring those honest, human, sometimes uncomfortable truths about ageing and care into the open – and into the right forums where they might actually spark change.

From humble beginnings to a national voice, HelloCare has grown into Australia’s leading media platform dedicated to ageing, care, and the people who live and breathe it. We tell the stories others won’t, ask the questions others don’t, and give light to voices too often left in the shadows.

Our tone is fearless but fair. We balance advocacy with empathy. And we don’t shy away from the messy, complex realities of ageing – because that’s where the real change happens.

Our audience includes aged care workers, residents and families, providers, policymakers and everyday Australians. They come to HelloCare not just for information, but for insight, heart, and honesty.

We don’t just report on aged care – we care, deeply.

So whether we’re covering the future of continence care, the quiet heroics of night-shift nurses, or the ethics of end-of-life decisions, you’ll find us asking: How can this be better?

Because care deserves more than silence. It deserves a voice.

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Connect the 40% extends its magic to WA aged care residents

Wishes have come true for some Western Australian aged care residents as a support program and HelloCare’s social impact initiative, Connect the 40%, extends its magic further across the country. Read More

“Strict staff ratios for childcare”, but what about our elderly?

Many of the issues that people raise in terms of aged care could potentially be solved if there were stricter staff ratios. Feedback on rushed mealtimes, skipped teeth brushing, overmedicating to the point of sedation, leave much to be desired with quality of care. It’s been suggested that it’s the severe understaffing and under regulation... Read More

Menarock sends 14 residents with COVID-19 to hospital

The cluster of COVID-19 cases at Melbourne’s Menarock Life aged care facility has grown to 28, and all 14 infected residents have been transferred to hospital for treatment. The other 21 Menarock residents are being re-tested for the deadly virus, according to a statement from the aged care provider. Menarock has employed an infection control coordinator on site,... Read More
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