About Us

Our story

HelloCare began where many powerful ideas do – at the bedside.

Founded by a nurse who’d seen too many important conversations whispered behind closed doors, we set out with one goal: to bring those honest, human, sometimes uncomfortable truths about ageing and care into the open – and into the right forums where they might actually spark change.

From humble beginnings to a national voice, HelloCare has grown into Australia’s leading media platform dedicated to ageing, care, and the people who live and breathe it. We tell the stories others won’t, ask the questions others don’t, and give light to voices too often left in the shadows.

Our tone is fearless but fair. We balance advocacy with empathy. And we don’t shy away from the messy, complex realities of ageing – because that’s where the real change happens.

Our audience includes aged care workers, residents and families, providers, policymakers and everyday Australians. They come to HelloCare not just for information, but for insight, heart, and honesty.

We don’t just report on aged care – we care, deeply.

So whether we’re covering the future of continence care, the quiet heroics of night-shift nurses, or the ethics of end-of-life decisions, you’ll find us asking: How can this be better?

Because care deserves more than silence. It deserves a voice.

hellocare illustrations

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COVID-19 Proof your aged care home & retirement village

Sponsor content Manually checking the temperatures 🤒of visitors and aged care workers can be time consuming and it also has the potential for errors. Check out this new technology that quickly and accurately monitors body temperature before a person enters an aged care home. The technology syncs with doors and anyone with a fever is... Read More

Bupa Nursing Home Fails All Eight Quality Standards

When is enough, enough? Over the last four years, more than half of Bupa’s aged care homes around the country have failed to meet the basic standards of care for elderly Australians. With more than 70 homes and almost 6,500 residents in Australia, it’s unbelievable to think that a provider that cares for such a... Read More

PALM scheme workers clock on for their first shifts in aged care

Eight aged care workers from Papua New Guinea (PNG) attended their first shifts in aged care in Queensland this week – the first PNG participants to arrive under the Federal Government’s expansion of the Pacific Australia Labour Mobility (PALM) scheme. Read More
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