About Us

Our story

HelloCare began where many powerful ideas do – at the bedside.

Founded by a nurse who’d seen too many important conversations whispered behind closed doors, we set out with one goal: to bring those honest, human, sometimes uncomfortable truths about ageing and care into the open – and into the right forums where they might actually spark change.

From humble beginnings to a national voice, HelloCare has grown into Australia’s leading media platform dedicated to ageing, care, and the people who live and breathe it. We tell the stories others won’t, ask the questions others don’t, and give light to voices too often left in the shadows.

Our tone is fearless but fair. We balance advocacy with empathy. And we don’t shy away from the messy, complex realities of ageing – because that’s where the real change happens.

Our audience includes aged care workers, residents and families, providers, policymakers and everyday Australians. They come to HelloCare not just for information, but for insight, heart, and honesty.

We don’t just report on aged care – we care, deeply.

So whether we’re covering the future of continence care, the quiet heroics of night-shift nurses, or the ethics of end-of-life decisions, you’ll find us asking: How can this be better?

Because care deserves more than silence. It deserves a voice.

hellocare illustrations

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Convenient Snacks and Meals for Carers

Being a carer can be as exhausting as it is rewarding. Often, as a carer, we end up putting ourselves last, meaning we can miss out on all-important nutrients and quality, wholesome meals, as we skip or scrimp on meals to save time. Missing out on a nutritious diet, however, can end up doing us... Read More

The “Lucky” Son: My Parents’ Journey to Aged Care

I am a very lucky person – I am nearing 60 and still have both of my parents alive and in reasonably good health.  Mum is 87 and Dad 88 this year.  Looking back through my family history I’m fairly sure none of my ancestors have been this lucky.  In fact all of them had lost at least... Read More

Funding on hold, care at risk: The hidden crisis in aged care reassessments

AN-ACC promised fair funding, yet 43.52% of claims haven’t been reassessed in over a year. Add a 25.74% jump in delays, and providers are stuck serving more residents with less funding. Read More
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