About Us

Our story

HelloCare began where many powerful ideas do – at the bedside.

Founded by a nurse who’d seen too many important conversations whispered behind closed doors, we set out with one goal: to bring those honest, human, sometimes uncomfortable truths about ageing and care into the open – and into the right forums where they might actually spark change.

From humble beginnings to a national voice, HelloCare has grown into Australia’s leading media platform dedicated to ageing, care, and the people who live and breathe it. We tell the stories others won’t, ask the questions others don’t, and give light to voices too often left in the shadows.

Our tone is fearless but fair. We balance advocacy with empathy. And we don’t shy away from the messy, complex realities of ageing – because that’s where the real change happens.

Our audience includes aged care workers, residents and families, providers, policymakers and everyday Australians. They come to HelloCare not just for information, but for insight, heart, and honesty.

We don’t just report on aged care – we care, deeply.

So whether we’re covering the future of continence care, the quiet heroics of night-shift nurses, or the ethics of end-of-life decisions, you’ll find us asking: How can this be better?

Because care deserves more than silence. It deserves a voice.

hellocare illustrations

Advertisement
Advertisement

97-year-old’s carer avoids deportation after minister intervenes

Only weeks before she was due to be deported, the American carer of a 97-year-old war veteran has been allowed to remain in Australia. Henrietta Santiago, who is 76 years old, has cared for Louis Smit for the last four years, but her visa was due to expire in a matter of weeks. After numerous... Read More

Over 650 deaths across 220 aged care homes – but quality watchdog issues no sanctions

  The aged care quality regulator failed to issue a single sanction as the COVID-19 pandemic gathered pace, despite receiving 340 complaints about infection control. The Aged Care Quality and Safety Commission received a total of 2,199 complaints in the three months to June 2020, more than 800 more than it received during the previous... Read More

Forget Memory Loss – What about the Person?

“Thinking that people diagnosed with dementia have something called “memory loss” is harmful for a number of reasons”. That was the key message in Professor Steven Sabat’s talk at the Alzheimer’s Australia free lectures this week. Prof Sabat is Professor Emeritus of Psychology from Georgetown University in the US,  and for the past 35 years... Read More
Advertisement