About Us

Our story

HelloCare began where many powerful ideas do – at the bedside.

Founded by a nurse who’d seen too many important conversations whispered behind closed doors, we set out with one goal: to bring those honest, human, sometimes uncomfortable truths about ageing and care into the open – and into the right forums where they might actually spark change.

From humble beginnings to a national voice, HelloCare has grown into Australia’s leading media platform dedicated to ageing, care, and the people who live and breathe it. We tell the stories others won’t, ask the questions others don’t, and give light to voices too often left in the shadows.

Our tone is fearless but fair. We balance advocacy with empathy. And we don’t shy away from the messy, complex realities of ageing – because that’s where the real change happens.

Our audience includes aged care workers, residents and families, providers, policymakers and everyday Australians. They come to HelloCare not just for information, but for insight, heart, and honesty.

We don’t just report on aged care – we care, deeply.

So whether we’re covering the future of continence care, the quiet heroics of night-shift nurses, or the ethics of end-of-life decisions, you’ll find us asking: How can this be better?

Because care deserves more than silence. It deserves a voice.

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Aged Care Homes “Accused” of Dumping Residents in Hospitals

Aged-care facilities across the state have been accused over the past month of dumping elderly residents in emergency departments to avoid hiring nursing and care staff. NEW figures reported in the Courier Mail stated Aged Care operators transferred more than “25,000 elderly residents in hospital emergency departments last financial year, saving money on in-house medical... Read More

Aged care worker awarded OAM for dedication to residents

Aged care worker, Chris Grady, was recently awarded the Order of Australia Medal (OAM) for his exceptional service to aged welfare which is a testament to his passionate commitment to the industry and the impact he has made on the lives of residents. Read More

Doctors are trained to be kind and empathetic – but a ‘hidden curriculum’ makes them forget on the job

Health-care professionals are often idealised, especially in recent times, as heroes. But meeting a physician can be an underwhelming experience. Read More
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