About Us

Our story

HelloCare began where many powerful ideas do – at the bedside.

Founded by a nurse who’d seen too many important conversations whispered behind closed doors, we set out with one goal: to bring those honest, human, sometimes uncomfortable truths about ageing and care into the open – and into the right forums where they might actually spark change.

From humble beginnings to a national voice, HelloCare has grown into Australia’s leading media platform dedicated to ageing, care, and the people who live and breathe it. We tell the stories others won’t, ask the questions others don’t, and give light to voices too often left in the shadows.

Our tone is fearless but fair. We balance advocacy with empathy. And we don’t shy away from the messy, complex realities of ageing – because that’s where the real change happens.

Our audience includes aged care workers, residents and families, providers, policymakers and everyday Australians. They come to HelloCare not just for information, but for insight, heart, and honesty.

We don’t just report on aged care – we care, deeply.

So whether we’re covering the future of continence care, the quiet heroics of night-shift nurses, or the ethics of end-of-life decisions, you’ll find us asking: How can this be better?

Because care deserves more than silence. It deserves a voice.

hellocare illustrations

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“Not good enough”: PM Scott Morrison under fire for booster shot photo op Aged care resident received her booster with the PM but her fellow residents had to wait Read More

Digital medication management gives residents the best possible outcomes

BESTMED has led the field with its medication management system, and now there is a new addition to the repertoire - BESTtrack - that focuses on restricted drugs of addiction and prescribed restricted substances. Read More

Elderly travellers caught smuggling 10kg of crystal meth into Australia

Elderly German travellers Wilfried and Vera D, both aged 69, appeared in Downing Centre Local Court last week after being charged with importing methamphetamine through Sydney International Airport. Read More
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