About Us

Our story

HelloCare began where many powerful ideas do – at the bedside.

Founded by a nurse who’d seen too many important conversations whispered behind closed doors, we set out with one goal: to bring those honest, human, sometimes uncomfortable truths about ageing and care into the open – and into the right forums where they might actually spark change.

From humble beginnings to a national voice, HelloCare has grown into Australia’s leading media platform dedicated to ageing, care, and the people who live and breathe it. We tell the stories others won’t, ask the questions others don’t, and give light to voices too often left in the shadows.

Our tone is fearless but fair. We balance advocacy with empathy. And we don’t shy away from the messy, complex realities of ageing – because that’s where the real change happens.

Our audience includes aged care workers, residents and families, providers, policymakers and everyday Australians. They come to HelloCare not just for information, but for insight, heart, and honesty.

We don’t just report on aged care – we care, deeply.

So whether we’re covering the future of continence care, the quiet heroics of night-shift nurses, or the ethics of end-of-life decisions, you’ll find us asking: How can this be better?

Because care deserves more than silence. It deserves a voice.

hellocare illustrations

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Bupa nursing home fails 35 of 44 quality standards, reports say

A nursing home owned and operated by one of Australia’s largest aged care providers, Bupa, has reportedly failed 35 of the 44 quality standards set by the Australian Aged Care Quality Agency. As we reported last month, the Department of Health determined that Bupa Berry posed a “severe risk” to residents, and sanctions were imposed,... Read More

Coping With the Guilt: Am I Doing Enough for my Elderly Parents?

Many of those caring for elderly parents experience profound feelings of guilt. Already leading busy lives of their own, often juggling career and children, many families struggle with the added responsibility of caring for an elderly loved one. The term ‘sandwich generation’ was coined in the early 1980s to describe carers, mainly women, who were... Read More

21-Year Old Faces Court For Alleged Attack On Sleeping Great-Grandmother

A 21-year-old man will spend the next three weeks behind bars awaiting his next court appearance after appearing in Perth Magistrate Court earlier this week charged with a heinous attack in the suburb of Balga, WA. Alleged attacker Zailn Jahson Hayward, stands accused of climbing through the 81-year-old victim’s window while naked and climbing on... Read More
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