About Us

Our story

HelloCare began where many powerful ideas do – at the bedside.

Founded by a nurse who’d seen too many important conversations whispered behind closed doors, we set out with one goal: to bring those honest, human, sometimes uncomfortable truths about ageing and care into the open – and into the right forums where they might actually spark change.

From humble beginnings to a national voice, HelloCare has grown into Australia’s leading media platform dedicated to ageing, care, and the people who live and breathe it. We tell the stories others won’t, ask the questions others don’t, and give light to voices too often left in the shadows.

Our tone is fearless but fair. We balance advocacy with empathy. And we don’t shy away from the messy, complex realities of ageing – because that’s where the real change happens.

Our audience includes aged care workers, residents and families, providers, policymakers and everyday Australians. They come to HelloCare not just for information, but for insight, heart, and honesty.

We don’t just report on aged care – we care, deeply.

So whether we’re covering the future of continence care, the quiet heroics of night-shift nurses, or the ethics of end-of-life decisions, you’ll find us asking: How can this be better?

Because care deserves more than silence. It deserves a voice.

hellocare illustrations

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Aged care COVID-19 deaths passes 4,000 milestone

Australia’s aged care facilities have reached an unwanted milestone as the 4,000th COVID-19 resident death was recorded last week. Read More

Former Governor-General shares ANZAC Day stories with pre-schoolers to raise awareness for Veterans

RSL LifeCare has launched their intergenerational series of content intended to honour, reflect and commemorate the sacrifices that thousands have made throughout generations, along with supporting the need for ongoing and improved services for veterans. Read More

Aged care facility was “woefully ill-prepared” for resident’s death

  The aged care facility where Kate Davis’s mother lived was not equipped to cope with the resident’s death, the royal commission has heard. This week the royal commission is examining the interfaces between the health system and aged care system and access to specialist services, such as palliative care. Ms Davis told the royal... Read More
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