About Us

Our story

HelloCare began where many powerful ideas do – at the bedside.

Founded by a nurse who’d seen too many important conversations whispered behind closed doors, we set out with one goal: to bring those honest, human, sometimes uncomfortable truths about ageing and care into the open – and into the right forums where they might actually spark change.

From humble beginnings to a national voice, HelloCare has grown into Australia’s leading media platform dedicated to ageing, care, and the people who live and breathe it. We tell the stories others won’t, ask the questions others don’t, and give light to voices too often left in the shadows.

Our tone is fearless but fair. We balance advocacy with empathy. And we don’t shy away from the messy, complex realities of ageing – because that’s where the real change happens.

Our audience includes aged care workers, residents and families, providers, policymakers and everyday Australians. They come to HelloCare not just for information, but for insight, heart, and honesty.

We don’t just report on aged care – we care, deeply.

So whether we’re covering the future of continence care, the quiet heroics of night-shift nurses, or the ethics of end-of-life decisions, you’ll find us asking: How can this be better?

Because care deserves more than silence. It deserves a voice.

hellocare illustrations

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Happier Nurses Make for Happier Patients

Working in the healthcare sector, and in particular aged care, can be an emotionally draining experience. While caring for those less fortunate can be a rewarding experience, there are also some negative impacts it can have. With people who are unwell all around you, lonely and isolated, and death being as frequent as every other... Read More

“I am so upset this woman had not one person in her life to list as family”

When a carer discovered the woman she had spent years with had nominated her as next of kin, she was heartbroken at the thought she had died so alone. Read More

A powerful alliance of aged care heavyweights has united to push back on reforms

A supergroup of aged care heavyweights has banded together to combat the Government’s plan to fold CHSP into Support at Home, warning the move will drive up costs, increase wait times and strip away the community-based supports. Read More
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