About Us

Our story

HelloCare began where many powerful ideas do – at the bedside.

Founded by a nurse who’d seen too many important conversations whispered behind closed doors, we set out with one goal: to bring those honest, human, sometimes uncomfortable truths about ageing and care into the open – and into the right forums where they might actually spark change.

From humble beginnings to a national voice, HelloCare has grown into Australia’s leading media platform dedicated to ageing, care, and the people who live and breathe it. We tell the stories others won’t, ask the questions others don’t, and give light to voices too often left in the shadows.

Our tone is fearless but fair. We balance advocacy with empathy. And we don’t shy away from the messy, complex realities of ageing – because that’s where the real change happens.

Our audience includes aged care workers, residents and families, providers, policymakers and everyday Australians. They come to HelloCare not just for information, but for insight, heart, and honesty.

We don’t just report on aged care – we care, deeply.

So whether we’re covering the future of continence care, the quiet heroics of night-shift nurses, or the ethics of end-of-life decisions, you’ll find us asking: How can this be better?

Because care deserves more than silence. It deserves a voice.

hellocare illustrations

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Hospital corners: A ‘must-have’ in aged care or time to go?

Hospital corners are synonymous with neatness and attention to detail, and were once standard practice in aged care. But what if tightly tucked in sheets hurt a resident’s feet, or staff choose to make the bed a different way – do hospital corners really matter? And is it time to let them go? Read More

Is It O.K For An Aged Care Resident To Die Alone?

The end of a person’s life should be sacred. As the hours and minutes wind their way down towards the inevitable expiration of an individual’s life, the final moments are perhaps more precious than any of the moments that came before them. For some, this may be a period of reflection. A chance to look... Read More

Victorian hospital, aged care facility charged over equipment failure

The hospital tending to an aged care resident who died following a reclining chair accident, has been charged by the Victorian safe work authority. Read More
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