About Us

Our story

HelloCare began where many powerful ideas do – at the bedside.

Founded by a nurse who’d seen too many important conversations whispered behind closed doors, we set out with one goal: to bring those honest, human, sometimes uncomfortable truths about ageing and care into the open – and into the right forums where they might actually spark change.

From humble beginnings to a national voice, HelloCare has grown into Australia’s leading media platform dedicated to ageing, care, and the people who live and breathe it. We tell the stories others won’t, ask the questions others don’t, and give light to voices too often left in the shadows.

Our tone is fearless but fair. We balance advocacy with empathy. And we don’t shy away from the messy, complex realities of ageing – because that’s where the real change happens.

Our audience includes aged care workers, residents and families, providers, policymakers and everyday Australians. They come to HelloCare not just for information, but for insight, heart, and honesty.

We don’t just report on aged care – we care, deeply.

So whether we’re covering the future of continence care, the quiet heroics of night-shift nurses, or the ethics of end-of-life decisions, you’ll find us asking: How can this be better?

Because care deserves more than silence. It deserves a voice.

hellocare illustrations

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Health authorities apologise after grandmother living with dementia dies alone

A 95-year-old grandmother who had nine children died alone in hospital after a month in hospital without visitors, despite her granddaughter posting a heartbreaking video pleading for an exemption. Read More

People with young onset dementia have few options and are turning to aged care 

When a young person is diagnosed with dementia, there are limited options available for them when it comes to the time they can no longer remain living at thome. Many end up living in residential aged care facilities for no other reason than it was the only option available to them. However,  Natasha Chackwick, chief... Read More

Aged Care Event Asks The Public For Their Ideas To Innovate in Ageing

While there are a lot of differing opinions from those involved in the aged care sector, one thing that many nurses, carers and families tend to agree on, is having a chance to have their say or suggest how to make things better is important. Caring for the elderly is a complicated process, and even... Read More
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