About Us

Our story

HelloCare began where many powerful ideas do – at the bedside.

Founded by a nurse who’d seen too many important conversations whispered behind closed doors, we set out with one goal: to bring those honest, human, sometimes uncomfortable truths about ageing and care into the open – and into the right forums where they might actually spark change.

From humble beginnings to a national voice, HelloCare has grown into Australia’s leading media platform dedicated to ageing, care, and the people who live and breathe it. We tell the stories others won’t, ask the questions others don’t, and give light to voices too often left in the shadows.

Our tone is fearless but fair. We balance advocacy with empathy. And we don’t shy away from the messy, complex realities of ageing – because that’s where the real change happens.

Our audience includes aged care workers, residents and families, providers, policymakers and everyday Australians. They come to HelloCare not just for information, but for insight, heart, and honesty.

We don’t just report on aged care – we care, deeply.

So whether we’re covering the future of continence care, the quiet heroics of night-shift nurses, or the ethics of end-of-life decisions, you’ll find us asking: How can this be better?

Because care deserves more than silence. It deserves a voice.

hellocare illustrations

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Worker pressure mounts as SA government bans working at two facilities

From Thursday August 27, aged care workers across the country are not allowed to work at two facilities within 14 days of one another. This is in pursuit of reducing the potential spread of the coronavirus. In South Australia the rules are stricter – there’s a total ban on having more than one job in aged care. United Workers Union aged care director Carolyn Smith says this will significantly hurt the industry. Read More

Government announces 100 new aged care places for regional communities

More regional Australians will have the option to receive aged care services within their community after the Government announced it’s expanding the number of flexible aged care places in regional and remote settings. Read More

Too Far? New Dementia Awareness Campaign Ruffles Feathers For Lack of Positivity

A dementia awareness campaign in the UK entitled 'The Long Goodbye' has received pushback from dementia advocates for its portrayal of cognitive decline. Is it too negative, or does it reflect the painful reality for many families? Read More
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