About Us

Our story

HelloCare began where many powerful ideas do – at the bedside.

Founded by a nurse who’d seen too many important conversations whispered behind closed doors, we set out with one goal: to bring those honest, human, sometimes uncomfortable truths about ageing and care into the open – and into the right forums where they might actually spark change.

From humble beginnings to a national voice, HelloCare has grown into Australia’s leading media platform dedicated to ageing, care, and the people who live and breathe it. We tell the stories others won’t, ask the questions others don’t, and give light to voices too often left in the shadows.

Our tone is fearless but fair. We balance advocacy with empathy. And we don’t shy away from the messy, complex realities of ageing – because that’s where the real change happens.

Our audience includes aged care workers, residents and families, providers, policymakers and everyday Australians. They come to HelloCare not just for information, but for insight, heart, and honesty.

We don’t just report on aged care – we care, deeply.

So whether we’re covering the future of continence care, the quiet heroics of night-shift nurses, or the ethics of end-of-life decisions, you’ll find us asking: How can this be better?

Because care deserves more than silence. It deserves a voice.

hellocare illustrations

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New Aged Care Workforce Taskforce To Focus on Safety and Quality

The Turnbull Government today announced an expert taskforce to develop a wide-ranging workforce strategy, focused on supporting safe, quality aged care for senior Australians. The Minister for Aged Care, Ken Wyatt AM, said the work of the taskforce would be inclusive, with exhaustive national consultation. “Everything is on the table but there are only two... Read More

The Death Cafe Movement: Tea, Cake and Funerals?

Would you ever participate in a Death Cafe? Don’t let the name name fool you, though “Death Cafes” sound like they’d be this dark morbid thing, they’re really not. If you’re unfamiliar, the Death Cafe is simple – it’s where people will sit around, maybe with a cup of tea or a slice of cake,... Read More

Horrific Neglect Highlights The Need For Change In Disability Services

Ann-Marie Smith, 54, had been living alone for many years in the South Australian suburb of Kensington Park. Ms Smith was living with cerebral palsy and received daily visits from a female carer who was being paid to provide six hours of care per day. The presence of the carer’s car indicated that she was... Read More
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