About Us

Our story

HelloCare began where many powerful ideas do – at the bedside.

Founded by a nurse who’d seen too many important conversations whispered behind closed doors, we set out with one goal: to bring those honest, human, sometimes uncomfortable truths about ageing and care into the open – and into the right forums where they might actually spark change.

From humble beginnings to a national voice, HelloCare has grown into Australia’s leading media platform dedicated to ageing, care, and the people who live and breathe it. We tell the stories others won’t, ask the questions others don’t, and give light to voices too often left in the shadows.

Our tone is fearless but fair. We balance advocacy with empathy. And we don’t shy away from the messy, complex realities of ageing – because that’s where the real change happens.

Our audience includes aged care workers, residents and families, providers, policymakers and everyday Australians. They come to HelloCare not just for information, but for insight, heart, and honesty.

We don’t just report on aged care – we care, deeply.

So whether we’re covering the future of continence care, the quiet heroics of night-shift nurses, or the ethics of end-of-life decisions, you’ll find us asking: How can this be better?

Because care deserves more than silence. It deserves a voice.

hellocare illustrations

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The pub where men living with dementia can meet for a pint

Men who used to enjoy a drink with friends after work every evening, are still able to enjoy a drink at night, even though they are living in a hospital dementia ward. Derwen Ward, part of Cefn Coed Hospital in Wales, opened the Derwen Arms last year, a pub that in many ways is just... Read More

Can a nap during night shift improve performance?

Anyone who has regularly worked through the night knows the tired, sluggish feeling associated with a string of night shifts, and the difficulty of catching up on sleep during the day. Should naps be part of nightshift? Read More

Family sues aged care home and local doctor after grandmother’s death

The family of an 84-year-old woman alleges that improper wound treatment and neglect were the cause of their grandmother’s blister becoming septic and resulting in her death. Read More
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