About Us

Our story

HelloCare began where many powerful ideas do – at the bedside.

Founded by a nurse who’d seen too many important conversations whispered behind closed doors, we set out with one goal: to bring those honest, human, sometimes uncomfortable truths about ageing and care into the open – and into the right forums where they might actually spark change.

From humble beginnings to a national voice, HelloCare has grown into Australia’s leading media platform dedicated to ageing, care, and the people who live and breathe it. We tell the stories others won’t, ask the questions others don’t, and give light to voices too often left in the shadows.

Our tone is fearless but fair. We balance advocacy with empathy. And we don’t shy away from the messy, complex realities of ageing – because that’s where the real change happens.

Our audience includes aged care workers, residents and families, providers, policymakers and everyday Australians. They come to HelloCare not just for information, but for insight, heart, and honesty.

We don’t just report on aged care – we care, deeply.

So whether we’re covering the future of continence care, the quiet heroics of night-shift nurses, or the ethics of end-of-life decisions, you’ll find us asking: How can this be better?

Because care deserves more than silence. It deserves a voice.

hellocare illustrations

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More Than One Reason To Be Kind To Others

A policeman’s act of kindness went above and beyond his duty when he responded to an elderly couple that called 999 because they were lonely. The officers responded by making a visit to their house for a cup of tea. Whilst it’s not something policemen normally would do, it does highlight the issues in the... Read More

Grief and loss after a resident dies: The right for aged care workers to mourn

One of the most rewarding aspects of working in aged care is the strong bonds of friendship that carers develop with residents over many years. But these connections can come at a price – when the resident dies, the carer can experience feelings of profound loss and sadness. Read More

Many aged care staff say they missed out on Aged Care Employee Day

Community care workers and night shift staff say they were left out entirely. Is Aged Care Employee Day deepening the divide in aged care? Read More
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