About Us

Our story

HelloCare began where many powerful ideas do – at the bedside.

Founded by a nurse who’d seen too many important conversations whispered behind closed doors, we set out with one goal: to bring those honest, human, sometimes uncomfortable truths about ageing and care into the open – and into the right forums where they might actually spark change.

From humble beginnings to a national voice, HelloCare has grown into Australia’s leading media platform dedicated to ageing, care, and the people who live and breathe it. We tell the stories others won’t, ask the questions others don’t, and give light to voices too often left in the shadows.

Our tone is fearless but fair. We balance advocacy with empathy. And we don’t shy away from the messy, complex realities of ageing – because that’s where the real change happens.

Our audience includes aged care workers, residents and families, providers, policymakers and everyday Australians. They come to HelloCare not just for information, but for insight, heart, and honesty.

We don’t just report on aged care – we care, deeply.

So whether we’re covering the future of continence care, the quiet heroics of night-shift nurses, or the ethics of end-of-life decisions, you’ll find us asking: How can this be better?

Because care deserves more than silence. It deserves a voice.

hellocare illustrations

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Two out of three nursing homes running at a loss

A new report from chartered accountants, StewartBrown, has revealed that the residential aged care sector is still experiencing financially sustainability problems, with two out of three nursing homes (67%) running at a loss. Read More

Breaking: “COVID variant moving fast in Victoria … this thing is getting away from us”

With the breakout in Victoria getting out of control, a new snap lockdown has been enforced. Here is everything you need to know and what it means for Australians across the nation. Read More

Oakden whistleblowers open Royal Commission witness hearings

Barbara Spriggs opened the first day of hearings at the Aged Care Royal Commission by describing how hard she and her family had to push to get answers to questions about the care of her husband, Bob Spriggs, when he was a resident at the Oakden Aged Care facility. Despite the hurdles, her extraordinary persistence... Read More
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