About Us

Our story

HelloCare began where many powerful ideas do – at the bedside.

Founded by a nurse who’d seen too many important conversations whispered behind closed doors, we set out with one goal: to bring those honest, human, sometimes uncomfortable truths about ageing and care into the open – and into the right forums where they might actually spark change.

From humble beginnings to a national voice, HelloCare has grown into Australia’s leading media platform dedicated to ageing, care, and the people who live and breathe it. We tell the stories others won’t, ask the questions others don’t, and give light to voices too often left in the shadows.

Our tone is fearless but fair. We balance advocacy with empathy. And we don’t shy away from the messy, complex realities of ageing – because that’s where the real change happens.

Our audience includes aged care workers, residents and families, providers, policymakers and everyday Australians. They come to HelloCare not just for information, but for insight, heart, and honesty.

We don’t just report on aged care – we care, deeply.

So whether we’re covering the future of continence care, the quiet heroics of night-shift nurses, or the ethics of end-of-life decisions, you’ll find us asking: How can this be better?

Because care deserves more than silence. It deserves a voice.

hellocare illustrations

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What are the barriers to consumer directed care?

Aged care staff and organisations are faced with a number of challenges to providing consumer choice and control.  While delivering our Resident at the Centre of Care (RCC) Program, which trains staff to implement Consumer Directed Care (CDC), we learned much about the barriers to delivering CDC in residential aged care. Residents may fear being... Read More

From Cauldrons to Cardigans – the Lurking Prejudices Behind the Name ‘Granny’

The term 'granny' is thought by most as an endearing nickname, but a Professor of Linguistics and an aged care expert argue that ther term is offensive and ridled with predjudice. Read More

Grandson Brings Grandfather To Tears After Restoring his 1954 Pickup Truck

A 70-year-old farmer was left speechless after his grandson secretly restored his pickup truck that had been broken and undrivable for 40 years. Read More
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