About Us

Our story

HelloCare began where many powerful ideas do – at the bedside.

Founded by a nurse who’d seen too many important conversations whispered behind closed doors, we set out with one goal: to bring those honest, human, sometimes uncomfortable truths about ageing and care into the open – and into the right forums where they might actually spark change.

From humble beginnings to a national voice, HelloCare has grown into Australia’s leading media platform dedicated to ageing, care, and the people who live and breathe it. We tell the stories others won’t, ask the questions others don’t, and give light to voices too often left in the shadows.

Our tone is fearless but fair. We balance advocacy with empathy. And we don’t shy away from the messy, complex realities of ageing – because that’s where the real change happens.

Our audience includes aged care workers, residents and families, providers, policymakers and everyday Australians. They come to HelloCare not just for information, but for insight, heart, and honesty.

We don’t just report on aged care – we care, deeply.

So whether we’re covering the future of continence care, the quiet heroics of night-shift nurses, or the ethics of end-of-life decisions, you’ll find us asking: How can this be better?

Because care deserves more than silence. It deserves a voice.

hellocare illustrations

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Is there a link between language barriers and higher rates of aggression in people with dementia?

A new study has found immigrants living with dementia were more likely to present with agitation and aggression compared with their non-immigrant counterparts. Read More

How do we farewell an aged care resident after they die?

  Once upon a time, when a resident passed away in an aged care facility, it was as though people tried to hide the fact that it had happened. Doors were closed, and blinds drawn. People were ushered away, and bodies were quietly taken out the back door. Fast forward to today, and there is... Read More

Elderly man mistreated at supermarket after difficulty signing in with QR code

An older man with Parkinson’s disease was treated rudely and aggressively by staff at his local supermarket when he struggled to sign in using the QR code. The staff’s lack of empathy only worsened the situation, making the man even more anxious and upset. Now his son has spoken out. Read More
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