About Us

Our story

HelloCare began where many powerful ideas do – at the bedside.

Founded by a nurse who’d seen too many important conversations whispered behind closed doors, we set out with one goal: to bring those honest, human, sometimes uncomfortable truths about ageing and care into the open – and into the right forums where they might actually spark change.

From humble beginnings to a national voice, HelloCare has grown into Australia’s leading media platform dedicated to ageing, care, and the people who live and breathe it. We tell the stories others won’t, ask the questions others don’t, and give light to voices too often left in the shadows.

Our tone is fearless but fair. We balance advocacy with empathy. And we don’t shy away from the messy, complex realities of ageing – because that’s where the real change happens.

Our audience includes aged care workers, residents and families, providers, policymakers and everyday Australians. They come to HelloCare not just for information, but for insight, heart, and honesty.

We don’t just report on aged care – we care, deeply.

So whether we’re covering the future of continence care, the quiet heroics of night-shift nurses, or the ethics of end-of-life decisions, you’ll find us asking: How can this be better?

Because care deserves more than silence. It deserves a voice.

hellocare illustrations

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New agencies recruited to provide COVID-19 surge staffing

The Department has engaged Recruitment, Consulting and Staffing Association (RCSA) and Healthcare Australia (HCA) to provide surge workforce, commencing 1 July 2020, to ensure the continuity of aged care during COVID-19. These arrangements complement the temporary surge workforce through Mable’s online platform, and the emergency response teams and remote locums through Aspen Medical that are... Read More

Colbeck stumbles on aged care COVID-19 death data – again

The Minister for Aged Care has used out-of-date data to make international comparisons with Australia’s handling of the COVID-19 crisis in aged care homes. In a parliamentary hearing in October last year after questioning from opposition home affairs spokeswoman, Kristina Keneally, Minister Richard Colbeck said New Zealand had experienced a similar rate of deaths in... Read More

Aged Care Nurse Loses Registration Over Doll Therapy Incident

A nurse working in aged care has had her registration revoked after a disturbing incident that resulted in extreme stress for a resident living with dementia. Read More
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