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Too often improving the meal service can seem like winners and losers in a Chess game, with some moves knocking out the other side (staff, residents, family) and unintentionally compromising other parts of the meal service (quality, safety, compliance). Each “move” or idea should progress the service forward, without unintended consequences for the next move... Read More

Jeano Dib, Lifestyle Assistant and Dementia Liaison at Regis Aged Care facility in Blackburn, Victoria had a change of career when she realised she wanted to help older people and fell in love with helping patients living with dementia. Read More

  The ABC will tonight air a report on the multitude of failings at Australia’s largest for-profit aged care provider, Bupa. ABC investigative journalist, Anne Connolly, and a team of reporters has analysed the Australian Aged Care Quality and Safety Commission’s audit reports for Bupa, and found a litany of problems among the operator’s 72 aged care facilities.... Read More