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Opinion

Aged care jargon: How bureaucratic language is making care less caring
By Tony Simms
When did we stop calling people 'patients' or 'residents' and start labelling them 'consumers'? This open letter from a family member challenges the cold language of aged care and its impact on those receiving care. Read More
COVID-19

Home care clients cancel vital services amid concerns about COVID-19
By Caroline Egan
  Home care clients are cancelling their appointments amid fears about contracting COVID-19. With recent attention focusing on restrictions on visits to residential aged care, concerns about home care clients cancelling services are now beginning to emerge. HelloCare conducted a survey last week asking home care workers if they had had their hours reduced. A total of... Read More
Health & Care

Why are some aged care residents still being woken up for breakfast?
By HelloCare Editorial Team
Waking aged care residents at 6:30am for an 8am breakfast feels more institutional than homely. Backed by research and care worker insights, this article calls for flexible routines that prioritise dignity and choice. Read More
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