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Operators cutting costs on food nothing new, says nutrition expert 

  A leading dietician says the aged care industry has long known operators aren’t spending enough on residents’ food, and it’s time solutions began to be implemented. Dr Cherie Hugo, dietician and founder of The Lantern Project, told HelloCare that witness comments yesterday claiming some operators spend as little as $6.50 per resident per day on food... Read More

“One of the key lessons I have learned is the power of an apology”

As children we get taught that when we do something wrong, we should apologise and say we’re sorry. So why is it that as adults, and organisations, we struggle to admit fault and apologise when things go wrong? In aged care, there is often more focus on fixing, or historically even covering up, the problem... Read More

Paramedics surprise palliative patient with a trip to the mountains

Despite battling Leukemia and advanced dementia, 85-year-old Evelyne Collins had a distinct moment of clarity as she overlooked the mountains and told paramedics about visiting the same area with her husband many years ago. Read More
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