Elder abuse and aged care

No matter what we’re buying, we all want a good customer experience – we want to think ‘wow’. In the increasingly competitive ageing sector, consumers are looking for tailored services with a personalised and seamless experience in an environment where they feel respected and engaged. Our research reveals a sector still grappling with a shift... Read More

1 January will bring significant changes to the calculation of pension entitlement. It will also bring serious changes to the way in which the former home (and any rent) will be treated. At the moment there are two sets of rules, one for residents who entered care before 1 January 2016 and one for those... Read More

Signs of Influenza With winter fast approaching, the risk of being struck down with the flu is steadily increasing. Many Australians can find it difficult to differentiate flu from the common cold, and this mistake can be deadly when dealing with elderly people. Hear from expert in the field Professor Michael Woodward AM. Read More