Mar 10, 2019

“Just Say Sorry For Goodness Sake”, says Toby Hall, CEO StVincent’s Health Australia

Just say sorry for goodness sake. After all we are only human and mistakes happen from time to time. But why do some organisations struggle to say sorry when they make a mistake? Hear from Toby Hall, CEO, St Vincent’s Health Australia who says “If you take money from dead peoples bank accounts – say sorry. If you charge them for doing nothing – say sorry. If your institution has committed abuse against anyone – say sorry.”

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Incontinence: to provide care, you need to know how and why it happens

Incontinence is, in fact, one of the main reasons people decide to make the transition into residential care, according to research. It is often not until care workers begin working in the field that they can truly appreciate what’s involved with continence care and management.  Effective continence care and management requires staff to understand how the urinary and gastrointestinal systems work and the different types of incontinence and their triggers.  Read More

Apathy And Dementia, The Signs And Science

Part 1 of 2 Dementia is a condition that has far reaching consequences. For both the people managing its effect on their brain and lifestyle and for family members that are alongside them. To enter into this discussion is to first acknowledge how difficult it is. How difficult it is to have your life change... Read More

How to grow old at home, not in one

What does it mean to grow old at home, not in one? In this episode of Grey Matters, Tracey and Ben talk about what it means to age in place and how you can make plans to choose the way you age. To listen to the podcast – press the ‘play’ button below.   Key... Read More
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