Mar 10, 2019

“Just Say Sorry For Goodness Sake”, says Toby Hall, CEO StVincent’s Health Australia

Just say sorry for goodness sake. After all we are only human and mistakes happen from time to time. But why do some organisations struggle to say sorry when they make a mistake? Hear from Toby Hall, CEO, St Vincent’s Health Australia who says “If you take money from dead peoples bank accounts – say sorry. If you charge them for doing nothing – say sorry. If your institution has committed abuse against anyone – say sorry.”

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Misunderstanding Dementia Pain: What Facial Expressions are Really Telling You

There’s a common misconception that pain is an inherent part of ageing, that as you get older and may develop health issues, pain is just something you’re going to have to deal with. But that’s not true, pain is often a symptom that can be managed with the correct interventions and treatments. Older people are... Read More

The Abuse Victims Not on Our Radar and Here’s Why

If I told you that right now, while you read this article, 200,000 Australian women were being abused, bullied or kept in social isolation you’d be outraged. Correct? What about if a new report came out that the same number of children were being sexually abused both at home and in supposed safe institutions? Or... Read More

Are Retirement Villages More Affordable Than Staying At Home?

Retirement living provides benefits and amenities in addition to independent accommodation. This analysis provides a comparison of retirement living with commensurate general residential living. These benefits and amenities are compared on a like-for-like basis using data across Australia. The accommodation, facilities and services available in a retirement village provide amenity and quality of life. Most... Read More
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