Mar 10, 2019

“Just Say Sorry For Goodness Sake”, says Toby Hall, CEO StVincent’s Health Australia

Just say sorry for goodness sake. After all we are only human and mistakes happen from time to time. But why do some organisations struggle to say sorry when they make a mistake? Hear from Toby Hall, CEO, St Vincent’s Health Australia who says “If you take money from dead peoples bank accounts – say sorry. If you charge them for doing nothing – say sorry. If your institution has committed abuse against anyone – say sorry.”

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Voluntary Assisted Dying: A Poignant and Clinical Dilemma

During the Ministerial Advisory Panel’s consultation process, many representations from nurses were evident, in written responses community meetings, and a meeting organised for nurses by the ANMF. Unsurprisingly, opinions heard on voluntary assisted dying were many and varied, mirroring those views the community. Concerns from palliative care nurses are quite specific; that dying people are... Read More

“19 of the 44 standards are irrelevant”: An aged care owner’s perspective

A couple of weeks ago, we published an article titled ‘Is Six Minutes Long Enough for Aged Care Staff to get Residents Ready Each Morning?’ The article reached nearly 20,000 of our Facebook followers, and attracted nearly 200 comments and shares. One reader, Anton Hutchinson, whose family has proudly owned Canberra Aged Care Facility for over 30... Read More

‘Could it be scurvy?’ It’s a travesty so many Australian aged care patients are malnourished

A worrying trend is the assumption that people with cognitive impairment cannot be expected to maintain a healthy weight, but as experienced professionals point out, the diminished ability for self-care can and should be matched by improving identification and solutions. Read More
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