Mar 10, 2019

“Just Say Sorry For Goodness Sake”, says Toby Hall, CEO StVincent’s Health Australia

Just say sorry for goodness sake. After all we are only human and mistakes happen from time to time. But why do some organisations struggle to say sorry when they make a mistake? Hear from Toby Hall, CEO, St Vincent’s Health Australia who says “If you take money from dead peoples bank accounts – say sorry. If you charge them for doing nothing – say sorry. If your institution has committed abuse against anyone – say sorry.”

Leave a Reply

Your email address will not be published. Required fields are marked *

Advertisement
Advertisement
Advertisement

“What are people living with dementia really telling you?”

“What are people living with dementia really telling you?” with Wendy Hall, Consultant, Dementia Centre creating awareness during Dementia Action Week. “Always put yourself in others’ shoes. If you feel that it hurts you, it probably hurts the other person, too.” Wendy asks us to stop and consider what it would be like to live... Read More

Aged care must fix “abysmal” dementia care: royal commission

With more than half of the people living in residential aged care having a diagnosis of dementia, and the real percentage likely to be far higher due to the prevalence of undetected dementia, the commissioners determined that “dementia care should be core business for aged care services”. Lee-Fay Low, Associate Professor, Ageing and Health at the Faculty of Health Sciences, The University of Sydney, told HelloCare that she also has concerns about the quality of dementia care being delivered in Australia, both from what she has read in the media, but also from her own observations in the field.  Read More

Irritable Bowel Syndrome in the Elderly – An Overlooked Problem?

IBS or Irritable Bowel Syndrome is a fairly common disorder that is signalled by abdominal pain, cramping, diarrhoea, gas, bloating, constipation or a mix of these symptoms. Affecting the large intestine, IBS is a chronic condition that requires management lifelong. Most people have mild symptoms with occasional flare-ups. However, there is a smaller group of... Read More
Advertisement