What is it Like to Live with Hearing Loss?

Too often improving the meal service can seem like winners and losers in a Chess game, with some moves knocking out the other side (staff, residents, family) and unintentionally compromising other parts of the meal service (quality, safety, compliance). Each “move” or idea should progress the service forward, without unintended consequences for the next move... Read More

As a little girl, I was very close to my great- grandfather. When he passed away, he had our entire family at his bedside. In his final moments, as he looked around the room, his eyes fell upon me and he fondly spoke his final words to me, “I love you, Doll”. Though I was... Read More

If you have visited Braemar Cooinda in Melville recently; you could be forgiven for thinking you’ve stepped into a beautiful forest thanks to new wall decals in the facilities’ lifts. Linking the various floors at Cooinda, the lifts were originally installed in a standard stainless steel cladding. However resident feedback suggested a preference for something... Read More