What is it like to live with hearing loss? Many older people go years before they do anything about their hearing. Today we talk with audiologist Marguerite and her client Rosalie.
David Constantine, Design Director of integrated agency Ellis Jones was invited to present at the 2017 ACSA Summit in Cairns on the theme “The Power of Change”. His response, entitled ‘Change Sucks’ focused on the opportunities presented by ageing and the pathways to support and care. Designing the defining moment of customer experience (CX) that...
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Private health premiums are changing. Late last year, Minister for Health, Greg Hunt, announced private health insurance reform to give consumers greater clarity about what is and isn’t covered by their premium. From April 1 next year, consumers will be given the option to choose from four categories of private health products – gold, silver,...
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Most people are aware of IQ – it’s often the measure used to see how “smart” a person is. But in a society that places emphasis on being “smart” – is IQ what you need to be the best at your job? Especially if you’re in the career of caring? Though there is absolutely an...
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