What is it Like to Live with Hearing Loss?

(Media Release from Minister Wyatt’s office) The past year has seen a 23 per cent increase in the number of complaints received by the Aged Care Complaints Commissioner. The Aged Care Complaints Commissioner’s 2017–18 annual report also shows that the Commissioner referred 1,073 cases to the Australian Aged Care Quality Agency, a rise of 130... Read More

Geriatric recliner chairs Marie Thevelin, Moments Healthcare Furniture Moments Furniture was founded in Belgium in 1935 as Braekevelt. They quickly earned a strong reputation as a specialist in the development and production of care furniture and as an advisor for the design of complete care interiors. Moments Furniture features a collection of geriatric reclining chairs comprises a... Read More

“Customer Experience is more than just a buzz word”, says Matthew Richter, CEO Aged Care Guild. With the new quality standards driving a shift in focus to consumer outcomes, the way aged care providers measure and deliver on quality requires transformation. However, this represents a real cultural shift for many employees within aged care. Matthew... Read More