What is it Like to Live with Hearing Loss?

As we write from New South Wales’ Northern Rivers region, other parts of eastern Australia are facing conditions that recall uncomfortable memories from the 2017 floods and those in March this year. Many people are fatigued and still coming to terms with those devastating natural disasters. Read More

It would be prudent for aged care services and home care services to undertake a review of their service and supports for elderly clients against these guidelines and consider what changes they might make if they were to achieve these guidelines. The UK released new gold standard guidelines which signpost what is expected from organisations... Read More

The culture of an aged care organisation is more important than rules and standards, says Adjunct Professor Alan Lilly, Chief Executive BlueCross Sapphire Care. At last week’s Customer Experience in Aged Care Criterion Cota Australia Conference, Professor Lilly said that delivering better quality aged care depends more on changing cultures than it does on creating... Read More