What is it Like to Live with Hearing Loss?

The culture of an aged care organisation is more important than rules and standards, says Adjunct Professor Alan Lilly, Chief Executive BlueCross Sapphire Care. At last week’s Customer Experience in Aged Care Criterion Cota Australia Conference, Professor Lilly said that delivering better quality aged care depends more on changing cultures than it does on creating... Read More

If you are a busy person caring for a loved one, finding good quality home care support will be important to you. Whether you need full-time care or a little extra care to fill the gaps when you can’t be there, it’s a big decision. Here is a bit of guidance on how to interview... Read More

We are excited to introduce a new weekly segment, "A virtual coffee with...". It's a chance to get to know some of the people who work in the aged care industry, understand the roles they play and learn about the things that are important to them. This week we chat to our very own Lauren Todorovic and learn a little more about the founder of HelloCare and CarePage. Read More