What is it like to live with hearing loss? Many older people go years before they do anything about their hearing. Today we talk with audiologist Marguerite and her client Rosalie.
The questions we are asked most often by people approaching or transitioning to retirement are, “How much will I have to spend and how long will my money last?” Advisers have traditionally responded by referring to Life Expectancy tables; indeed retirement income products have been built based on these tables. In this approach is a...
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The Australian public increasingly lacks confidence in the aged care sector. Which is not a surprise when stories of elder about, neglect and poor quality care is reported on a regular basis all around the country. So how can the industry move forward and improve at a time like this? Like any balance analysis, you...
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No matter what we’re buying, we all want a good customer experience – we want to think ‘wow’. In the increasingly competitive ageing sector, consumers are looking for tailored services with a personalised and seamless experience in an environment where they feel respected and engaged. Our research reveals a sector still grappling with a shift...
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