What is it Like to Live with Hearing Loss?

Many people forget that memory is like a muscle – it needs to be trained to preserve its strength. It’s normal to experience memory lapses over time, as the part of your brain that creates and retrieves memories – the hippocampus – loses 5% of nerve cells every decade. For many seniors, it is beyond... Read More

Just a few months ago I blogged about the government planning to ‘tighten up’ the ACFI. However, the announced cuts to funding go far beyond what I and the rest of the industry expected. In fact a survey of over 500 facilities across Australia revealed that the changes will have a much greater impact than... Read More

The culture of an aged care organisation is more important than rules and standards, says Adjunct Professor Alan Lilly, Chief Executive BlueCross Sapphire Care. At last week’s Customer Experience in Aged Care Criterion Cota Australia Conference, Professor Lilly said that delivering better quality aged care depends more on changing cultures than it does on creating... Read More