Quality indicators – where next: what, why & who?

One worrying takeaway from the first week of the Financial Services Royal Commission is how many elderly people are being adversely affected by irresponsible lending. Such lending is often the result of an agreement with a family member, for example an adult child, to help that person financially by entering into a joint loan. These... Read More

It’s started – aged care consumers are speaking out. It is great to see stronger advocacy by consumers of aged care services but I want to explore what is driving this and whether it is shining the light on the right issues in the development of consumer directed care and wellness. Transparency in costing Consumers... Read More

Communicating with people living with dementia can be challenging at times. A panel with a range of experiences with people living with dementia shared their tips. Read More