Quality indicators – where next: what, why & who?

With the simple ‘pass or fail’ metrics of the aged care regulators' quality standards as the only current government-approved indicator of care quality, organisations that provide exceptional service receive no distinction from those that barely meet the minimum standards of care. Read More

Imagine how isolating, problematic and exasperating it must feel to be incapable of communicating verbally any longer, when throughout a lifetime of experiences, you have always used this basic skill to interact with others. Envisage also, when those you are attempting to interact with, cannot understand you because of their reliance on the verbal aspect... Read More

As you reach older age, and – sadly – your parents die, who then is left who knows you the longest, and maybe the best, in some ways at least? Your siblings, if you’re lucky enough to have them, and for them to still be around. I am one of those lucky ones, and –... Read More