Share your story

💬 Share your story – or give us the scoop

At HelloCare, we’re committed to telling the real stories shaping aged care – from the inspiring moments on the floor to the challenges that deserve a spotlight.

Have a powerful experience to share? A heartwarming story from your workplace? Or insights into something that’s not quite right?

Whether it’s a story worth celebrating or an anonymous tip-off that needs attention, we’re here to listen.

📨 Submit your story – Share something positive, personal, or professional that might uplift or inform others in the sector.
🕵️ Send us a confidential tip – If you’ve witnessed something concerning and want it investigated, you can get in touch anonymously. Your privacy will always be respected.

Together, we can bring dignity, transparency, and humanity to the stories that matter in aged care.

👉 Submit a story: stories@hellocare.com.au

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Distressing lack of access to palliative care highlighted in new data

New data from the AIHW shows that 62% of people in need of palliative care do not receive specialist care, particularly those with dementia and heart disease. Read More

Getting the culture right is the key to success in aged care

The culture of an aged care organisation is more important than rules and standards, says Adjunct Professor Alan Lilly, Chief Executive BlueCross Sapphire Care. At last week’s Customer Experience in Aged Care Criterion Cota Australia Conference, Professor Lilly said that delivering better quality aged care depends more on changing cultures than it does on creating... Read More

Family Devastated over Grandma’s Switched Coffin

Losing a loved one is one of the most devastating experiences a family will go through. And to cheat a family who is grieving is one of the cruellest acts imaginable. But this appears to be what happened to the family of Janice Cecilia Valigura in Rockhaptoms. Ms Valigura’s died on New Year’s Eve from... Read More
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