Share your story

💬 Share your story – or give us the scoop

At HelloCare, we’re committed to telling the real stories shaping aged care – from the inspiring moments on the floor to the challenges that deserve a spotlight.

Have a powerful experience to share? A heartwarming story from your workplace? Or insights into something that’s not quite right?

Whether it’s a story worth celebrating or an anonymous tip-off that needs attention, we’re here to listen.

📨 Submit your story – Share something positive, personal, or professional that might uplift or inform others in the sector.
🕵️ Send us a confidential tip – If you’ve witnessed something concerning and want it investigated, you can get in touch anonymously. Your privacy will always be respected.

Together, we can bring dignity, transparency, and humanity to the stories that matter in aged care.

👉 Submit a story: stories@hellocare.com.au

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Why medication errors happen in aged care homes, and what can be done about it

Medication errors are a common problem in aged care. Despite all the best intentions, errors all too often slip through the system. A survey of 700 aged care nurses by the NSW Nurses and Midwifery Union found that 83 per cent of nurses had witnessed medication errors. Nurses reported medication being given to the wrong... Read More

Poetic, candid and intimate: New documentary about life inside an aged care home

An 83-year-old sleuth casts a compassionate eye over an aged care home in this Academy Award-nominated documentary. Read More

Bupa hit with $6m penalty for offering aged care services not provided

Aged care provider Bupa has been hit with a $6 million penalty for accepting payment for services it was not delivering to clients, or only delivering in part. The Federal Court has ordered Bupa Aged Care Australia to pay the hefty penalty for making misleading statements. The lapses were identified in 20 Bupa aged care... Read More
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