Share your story

💬 Share your story – or give us the scoop

At HelloCare, we’re committed to telling the real stories shaping aged care – from the inspiring moments on the floor to the challenges that deserve a spotlight.

Have a powerful experience to share? A heartwarming story from your workplace? Or insights into something that’s not quite right?

Whether it’s a story worth celebrating or an anonymous tip-off that needs attention, we’re here to listen.

📨 Submit your story – Share something positive, personal, or professional that might uplift or inform others in the sector.
🕵️ Send us a confidential tip – If you’ve witnessed something concerning and want it investigated, you can get in touch anonymously. Your privacy will always be respected.

Together, we can bring dignity, transparency, and humanity to the stories that matter in aged care.

👉 Submit a story: stories@hellocare.com.au

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“I’m the only person they talk to all day”: Who are the special people working in our personal response teams?

When a personal alarm is activated, it generally signals that someone is in need of help. The wearer of the alarm may have had a fall and need help getting back up, or they could be seriously injured, or they may have had a heart attack or stroke – in other words, they are experiencing... Read More

A helping hand can lighten the load when moving a loved one into aged care

This article is sponsored content The move into residential aged care can be extremely challenging, not only for the older person themselves, but also for their loved ones. The decision is never easy, and often follows a period of intense difficulty. It can be complex, time consuming and emotional. One of the biggest challenges families and... Read More

Hugs replaced by PPE as protection becomes priority

  When doctors from Aged Care GP began wearing full personal protective equipment to visit aged care facilities, the initial reception to their cautious approach was highly sceptical.  “There were many who really informally expressed they were unhappy about it,” the CEO of Aged Care GP, Dr Sachin Patel, told HelloCare. The frustration Dr Patel... Read More
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