Share your story

💬 Share your story – or give us the scoop

At HelloCare, we’re committed to telling the real stories shaping aged care – from the inspiring moments on the floor to the challenges that deserve a spotlight.

Have a powerful experience to share? A heartwarming story from your workplace? Or insights into something that’s not quite right?

Whether it’s a story worth celebrating or an anonymous tip-off that needs attention, we’re here to listen.

📨 Submit your story – Share something positive, personal, or professional that might uplift or inform others in the sector.
🕵️ Send us a confidential tip – If you’ve witnessed something concerning and want it investigated, you can get in touch anonymously. Your privacy will always be respected.

Together, we can bring dignity, transparency, and humanity to the stories that matter in aged care.

👉 Submit a story: stories@hellocare.com.au

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Shocking neglect from aged care workers captured on camera

The neglect of an 82-year-old aged care resident in Queensland prompted her daughter to install a camera in her room and they were shocked by what they found. Read More

90% of dementia carers don’t get enough sleep

A new study has shown that more than 90 per cent of those who are caring for a family member with dementia don’t get enough sleep. The research, by the University at Buffalo School of Nursing in the US, showed that family carers are getting less than six hours of sleep a night – when... Read More

Customer Experience in the Ageing Sector

No matter what we’re buying, we all want a good customer experience – we want to think ‘wow’. In the increasingly competitive ageing sector, consumers are looking for tailored services with a personalised and seamless experience in an environment where they feel respected and engaged. Our research reveals a sector still grappling with a shift... Read More
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