Share your story

💬 Share your story – or give us the scoop

At HelloCare, we’re committed to telling the real stories shaping aged care – from the inspiring moments on the floor to the challenges that deserve a spotlight.

Have a powerful experience to share? A heartwarming story from your workplace? Or insights into something that’s not quite right?

Whether it’s a story worth celebrating or an anonymous tip-off that needs attention, we’re here to listen.

📨 Submit your story – Share something positive, personal, or professional that might uplift or inform others in the sector.
🕵️ Send us a confidential tip – If you’ve witnessed something concerning and want it investigated, you can get in touch anonymously. Your privacy will always be respected.

Together, we can bring dignity, transparency, and humanity to the stories that matter in aged care.

👉 Submit a story: stories@hellocare.com.au

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New Findings Highlight Flaws in Media’s Portrayal of Older Australians

The media portrayal of ageing Australians can be linked to psychology in various ways. It influences the individual and societal perceptions of ageing. The negative media portrayals can impact a person’s self-perception, contribute to ageism, and increase the risk for mental illness. Read More

I’m not your ‘good girl’ – why older people don’t like being spoken to like a baby

Calling older people names like ‘sweetie’ or ‘dear’ is quite common in aged care homes. But researchers have found that when aged care workers speak to older people as though they are children, it creates the perception of incompetence, and that can lead to a downward spiral. Read More

When is a Package for Community Aged Care Not a Package?

Over the last 6 months, I have been travelling around Queensland speaking to older people about aged care services, and how to access My Aged Care to organise these services. What I am consistently surprised by is the confusion that exists across the board in this group, especially when it comes to the question of “packages”. On... Read More
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