Share your story

💬 Share your story – or give us the scoop

At HelloCare, we’re committed to telling the real stories shaping aged care – from the inspiring moments on the floor to the challenges that deserve a spotlight.

Have a powerful experience to share? A heartwarming story from your workplace? Or insights into something that’s not quite right?

Whether it’s a story worth celebrating or an anonymous tip-off that needs attention, we’re here to listen.

📨 Submit your story – Share something positive, personal, or professional that might uplift or inform others in the sector.
🕵️ Send us a confidential tip – If you’ve witnessed something concerning and want it investigated, you can get in touch anonymously. Your privacy will always be respected.

Together, we can bring dignity, transparency, and humanity to the stories that matter in aged care.

👉 Submit a story: stories@hellocare.com.au

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Visitor code calls for compassionate approach to aged care visits during COVID-19

Aged care providers and consumer groups have agreed to an industry-wide code of conduct for visits to loved ones living in residential aged care during the COVID-19 crisis. The code came into effect on Tuesday, 12 May, but was under consultation during the previous week. It will be reviewed three weeks after implementation, on 29... Read More

How to address employee churn in the disability and aged care industries

Caring for the elderly is a very rewarding job because it’s an opportunity to help improve their quality of life. However, speaking with one care organisation after another, there is a common theme – care worker churn. It’s a major pain point in the health care industry. So, how can we overcome this? Read More

Aged care must fix “abysmal” dementia care: royal commission

With more than half of the people living in residential aged care having a diagnosis of dementia, and the real percentage likely to be far higher due to the prevalence of undetected dementia, the commissioners determined that “dementia care should be core business for aged care services”. Lee-Fay Low, Associate Professor, Ageing and Health at the Faculty of Health Sciences, The University of Sydney, told HelloCare that she also has concerns about the quality of dementia care being delivered in Australia, both from what she has read in the media, but also from her own observations in the field.  Read More
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