Share your story

💬 Share your story – or give us the scoop

At HelloCare, we’re committed to telling the real stories shaping aged care – from the inspiring moments on the floor to the challenges that deserve a spotlight.

Have a powerful experience to share? A heartwarming story from your workplace? Or insights into something that’s not quite right?

Whether it’s a story worth celebrating or an anonymous tip-off that needs attention, we’re here to listen.

📨 Submit your story – Share something positive, personal, or professional that might uplift or inform others in the sector.
🕵️ Send us a confidential tip – If you’ve witnessed something concerning and want it investigated, you can get in touch anonymously. Your privacy will always be respected.

Together, we can bring dignity, transparency, and humanity to the stories that matter in aged care.

👉 Submit a story: stories@hellocare.com.au

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Risky business – potential conflicts of interest called out under ‘privatised’ ACAT system

  With aged care assessments set to be put to tender in a few months, concerns have been escalating about potential conflicts of interest arising from assessors aligned with single organisations or modes of care. Voices in the industry have raised concerns with HelloCare that conflicts of interest may mean vulnerable older people miss out... Read More

Commissioner lays groundwork for new era in aged care

With the government’s new one-stop shop for aged care opening its doors on 1 January this year, its new commissioner, Janet Anderson, spoke to HelloCare about her priorities in the new role. The head of the new Aged Care Quality and Safety Commission said aged care consumers are at the front of her mind. “Our... Read More

Skill Shortages in the Aged Care Sector: The Role of Wages

The aged care sector needs to improve its workforce. The sector currently has more than 250,000 direct care workers. There are a number of reasons why aged care staff are struggling to care for Australia’s elderly. Some facilities find that they are too short staffed, having one carer or nurse be responsible for a large... Read More
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