It means these providers are likely missing out on valuable and critical clinical data insights that could support decision making, reduce risk and enable a more efficient and effective delivery of care and services to residents.
It also means that residential aged care employees, who are already time poor, are spending extra time doing administrative tasks, such as finding information instead of providing care, says Annette Hili, General Manager of AlayaCare Australia and New Zealand.
That’s why AlayaCare’s cloud-based residential aged care management solution was designed – it will empower providers to utilise their clinical data and achieve better outcomes.
A part of the problem is that providers are struggling to find time to analyse clinical data in depth because many are still operating with either part or full paper-based systems.
To help organisations make use of critical data insights and provide more efficient and effective services to aged care residents, AlayaCare has developed a cloud-based, end-to-end, customisable and scalable platform. AlayaCare Residential offers a holistic view of residents’ information to help staff provide more personalised care.
Designed by the industry, for the industry
The AlayaCare Residential software has been developed from the ground up with input from clients and industry experts. It features a clinical care module to support staff to document in real-time and a residential management module designed to support day-to-day operations.
It also has in-built integration with aged care systems Painchek, Pixalere and Medi-Map software to seamlessly support pain, wound and medication management respectively.
Hili says the dashboard provides easy access to real-time data insights such as the number and type of clinical care actions and lifestyle activities that are scheduled, due and overdue for today and tomorrow, as well as any incomplete documentation which can save staff and managers’ time and reduce clinical risks by early identification and action.
A tailored software solution
Workflows and events are other key features of the system. The platform can trigger automated care follow-up, track required actions, outcomes, appointments and documentation, and support audit and reporting requirements.
The solution is designed for providers of all sizes and individual organisations looking to add a personal touch and customise their own platform. There is an out-of-box solution for those smaller clients that don’t have resources available to manage the system and update the system as they go. Other providers and especially larger clients want to customise a solution around their organisational values and language. This customisation also allows providers to build their own documents or care plans from scratch if they prefer.
Meeting the Royal Commission’s requirements
AlayaCare Residential can help aged care providers meet the Royal Commission into Aged Care Quality and Safety recommendations, including Number 68, which calls on providers to implement a digital care management system. Many of the major aged care reforms require robust and detailed data collection.
Aged care providers are also required to report on an increasing number of Aged Care Quality Indicators under the mandatory program, which Hili says is an additional layer of reporting that AlayaCare Residential can help with.
As part of any digital transformation, providers should also aim for platforms that are interoperable with government systems so they can seamlessly talk to each other, Hili says.
“We need to be moving more and more to B2G [business-to-government] transmission of data so that it can give staff time back. The focus should be all about giving them time back to actually spend with the residents.”