“We recruit for kindness”, Lucy O’Flaherty, on using emotional intelligence tests during the hiring process

Customer feedback is more than measuring customer satisfaction, it’s vital for any organisation to improve and grow. But it’s not just getting customer feedback that makes a business better – it’s utilising it to it’s full potential. It’s one thing to simply know that there are things you can improve on, things you can change,... Read More

Federal Health Minister, Sussan Ley, will be standing aside while as an investigation begins on her travel expenses. There have been new revelations that Ms Ley used taxpayers’ money to fund two trips to the Gold Coast where she celebrated the New Year. As reported on news.com.au, Ms Ley has travelled to the Gold Coast... Read More

Jim Borg visited his wife in her aged care home every day for the last three years until they were separated by COVID lockdown restrictions. After three weeks apart, Jim is calling on the government to adopt a flexible approach to future outbreaks. Read More