“We recruit for kindness”, Lucy O’Flaherty, on using emotional intelligence tests during the hiring process

Mr Cliff Cook, Chairman LifeCare Residences UK and New Zealand Integrated Retirement Community Model Mr Cliff Cook, Chairman, Lifecare Residences, New Zealand and United Kingdom. Cliff cook is a retirement pioneer, hailing from New Zealand. As the founder of Metlifecare, New Zealand’s second-biggest retirement business and more than 30 plus years in the retirement and... Read More

The peak body for non-profit aged care providers Aged and Community Services Australia (ACSA) has released new Essential polling showing that a significant majority of Australians (69%) support aged care homes limiting visitors in order to protect older Australians from COVID-19. Only 10% oppose visitor bans. This poll was conducted by Essential Research. The survey... Read More

Every day at work in our aged care home you can see the anxious faces of our staff. This is not a recent phenomenon but has been the accumulation of stresses over the past few years. Our home is not the only one to experience this. It is sector wide and it needs to be... Read More