“We recruit for kindness”, Lucy O’Flaherty, on using emotional intelligence tests during the hiring process

An Australian Federal Police employee and his brother have pleaded not guilty to manslaughter charges that stemmed from the shocking death of their mother. Shirley Thompson, 73, was admitted to the Blacktown Hospital in western Sydney in a severely malnourished and dehydrated state and then died a week later in the Palliative Care Unit in... Read More

A Brisbane aged care worker is bringing a smile to the face of the seniors she cares for and supports – in ways beyond her job description. Francesca Ruxton had not picked up her saxophone for 25 years but resumed playing the instrument to entertain and bring joy to residents of the Carinity Brookfield Green... Read More

  The implementation of new aged care standards on 1 July 2019 signaled a fresh start for aged care providers and for residents who longed to have more input in the way that their care was being delivered. The new standards gave providers greater autonomy, coupled with a responsibility to provide evidence of self-assessment. Part... Read More