“We recruit for kindness”, Lucy O’Flaherty, on using emotional intelligence tests during the hiring process

Disability housing in Australia is poor quality, expensive, and becoming more costly each year and government is continually failing ourt most vulnerable people. Read More

Word of mouth can make or break any business. If customers have a good experience, they will tell others who will want to have the same. This could be family, friends, colleagues – that’s new business for you at no cost. And if a customer has a bad experience, you can guarantee they will tell... Read More

When aged care provider, RFBI, realised that they had a COVID outbreak on their hands, conflicting health advice between state and federal health authorities became more of a problem than a solution. Read More