With more and more wound care taking place in a community setting, we sit down with Jan Rice, a wound care expert, to find out more about effective wound management in the real world of aged care.
Quality in aged care has come into question at many Australian facilities, especially in light of extensive media reports of abuse, neglect, poor quality food and poor staffing. Speaking at the Quality in Aged Care conference in Sydney was Amy Laffan from the Department of Health. Amy explained that “the most valuable experience you will...
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It’s human nature to compare yourself to others. But for many people, comparing all the time can become overbearing to the point that you find it hard to make a decision and do what you really want in your life. Sometimes it can be helpful to let go of the need to compare yourself and...
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Customer feedback is more than measuring customer satisfaction, it’s vital for any organisation to improve and grow. But it’s not just getting customer feedback that makes a business better – it’s utilising it to it’s full potential. It’s one thing to simply know that there are things you can improve on, things you can change,...
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