Sep 11, 2019

Aged care system “a national disgrace”, says commissioner 

 

As the royal commission resumed hearings into younger people living in residential aged care, Commissioner Lynelle Briggs put to Dr Nicholas Hartland, from the Department of Health, that “the current system is at best a national embarrassment and at worst, a national disgrace.”

“Pipeline” sends young people into residential aged care

Australia has a “pipeline” sending younger people into residential aged care because there is a “huge gap” in checks and balances, said Peter Rozen QC, counsel assisting the Royal Commission into Aged Care Quality and Safety.

Before moving into residential aged care, a young person (which is defined as someone under the age of 65) must meet three criteria. They must be so frail they require personal care, and they must also be incapable of living in the community without support. 

The third criteria is moving a younger person into aged care must only be “a last resort” – there must be no other facility or care available that would meet their needs.

“Gaping hole” in process

After reviewing the documentation for a number of cases where a young person was sent into residential aged care, Mr Rozen asked Dr Hartland about the “gaping hole” in the process.

“I can’t even see a box that needs to be ticked in the forms… to say that there is no more appropriate service or facility,” Mr Rozen said.

“Why doesn’t the form draw the assessor’s attention to the need to consider this point?” he asked.

Dr Hartland admitted this was “a potential area for improvement”.

Shortfall in services, funding

Commissioner Briggs said Dr Hartland was passing the buck when she asked him what the Department is doing about the discrepancy between aged care and NDIA funding and services.

“Fundamentally they receive less (in aged care) than they would in the community (under the NDIS) and I suspect… the nature of those different services that they might receive were they living in the community.. would be more suited to their needs,” Commissioner Briggs observed.

Dr Hartland said this issue would be better addressed by the Department of Social Services and the NDIA.

Commissioner Briggs responded saying, “Young people with disabilities is a clear area where Social Services, NDIS, Department of Health, States and Territories and various other stakeholders need to be working together, rather than separately and doing buck passes.”

Human rights obligations not met

Commissioner Briggs also asked Dr Hartland how the Department reconciles the long-term placement of younger people in residential aged care with human rights obligations for people with disabilities to live independently in the community.

“It (putting them into residential aged care) is a reasonable way of responding to the person’s need,” Dr Hartland replied.

Commissioner Briggs followed with, “I put it to you, Dr Hartland, that the current system is at best a national embarrassment and at worst, a national disgrace.”

Leave a Reply

Your email address will not be published. Required fields are marked *

Advertisement
Advertisement
Advertisement

“They conned me into it”: Telstra accused of overselling its products to older Australians

The Australian telco has come under fire for reportedly selling products to older consumers that they didn’t want or need – and who are now left with paying for expensive plans they weren’t made aware of. Has this happened to you or anyone you know? Read More

A CEO’s insights for bringing joy to life in aged care

One of Australia’s largest aged care providers has made bringing ‘joy’ to residents the cornerstone of everything it does. The Chief Executive Officer of Opal Aged Care, Rachel Argaman, has told HelloCare she strongly believes living in aged care can be a joyous experience. “I see it and hear of it in hundreds of positive... Read More

The PACE Problem: How Safeguarding NDIS Funds is Leaving Providers in Limbo

Many NDIS providers are now struggling to get paid due to issues with the new PACE system. From missing invoices to unclear participant funding, the lack of visibility is putting providers in a tough spot and leaving participants at risk. Read More
Advertisement