Fun Day at the Footy for Freedom Residents

What does a “normal” day look like? I think that one of the most important things you can do as a business is listen closely to your customers. So each day I spend the bulk of my time researching client feedback and trying to design how we can improve our policies, procedures and IT systems to address their feedback, improve client satisfaction and make our operations smoother. Read More

An aged care worker recently wrote this post on our site. We have republished it here with their permission, because it reveals the deep pride they feel about their important work in aged care during COVID-19, and it also reflects the keen appreciation the community has for their care and support. We hope these words resonate with other aged care... Read More

An Australian Federal Police employee and his brother have pleaded not guilty to manslaughter charges that stemmed from the shocking death of their mother. Shirley Thompson, 73, was admitted to the Blacktown Hospital in western Sydney in a severely malnourished and dehydrated state and then died a week later in the Palliative Care Unit in... Read More