Fun Day at the Footy for Freedom Residents

One thing that has become very clear throughout 2019 is the fact that aged care staff doesn’t receive anywhere near the amount of credit they deserve.  It takes a special person to dedicate their lives to the wellbeing of others and choosing the right gift to show your appreciation to the nurses, carers, chefs, cleaners,... Read More

An aged care worker recently wrote this post on our site. We have republished it here with their permission, because it reveals the deep pride they feel about their important work in aged care during COVID-19, and it also reflects the keen appreciation the community has for their care and support. We hope these words resonate with other aged care... Read More

Customer feedback is more than measuring customer satisfaction, it’s vital for any organisation to improve and grow. But it’s not just getting customer feedback that makes a business better – it’s utilising it to it’s full potential. It’s one thing to simply know that there are things you can improve on, things you can change,... Read More