Interview with the Minister of Aged Care, Hon Ken Wyatt AM, MP

Last week, the world was saddened by the passing of Fawlty Towers actor Andrew Sachs. Sachs died on 23rd of November from vascular dementia, after being diagnosed four years ago. Sachs was a comic actor most famous for his role as Manuel, the often confused Spanish waiter with his trademark “que?”, in the 70’s television... Read More

What does a “normal” day look like? I think that one of the most important things you can do as a business is listen closely to your customers. So each day I spend the bulk of my time researching client feedback and trying to design how we can improve our policies, procedures and IT systems to address their feedback, improve client satisfaction and make our operations smoother. Read More

Queensland aged care providers are cutting frontline aged care staff from private facilities throughout the state at a time when they are needed most. Queensland Nurses and Midwives’ Union (QNMU) Secretary Beth Mohle said in a disturbing development, private aged care providers were slashing frontline staff and greatly reducing hours of care for elderly residents.  Ms... Read More