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New dysphagia standards commence today – 1st May, 2019. The new standards are known as  IDDSI – which stands for International Dysphagia Diet Standardisation Initiative. Find out what aged care providers and workers need to know by listening to the interview with Colleen Kerr, Director of Optimal Speech Pathology. Dysphagia is a swallowing disorder that includes... Read More

“Customer Experience is more than just a buzz word”, says Matthew Richter, CEO Aged Care Guild. With the new quality standards driving a shift in focus to consumer outcomes, the way aged care providers measure and deliver on quality requires transformation. However, this represents a real cultural shift for many employees within aged care. Matthew... Read More

When we are caring for someone living with dementia, our first priority and commitment must always be to the person themselves. We must always have their best interests at heart and place their welfare at the centre of what we do. When it comes to administering medication the same priority applies: medication must be given... Read More