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Aged care assessors have become more “aggressive” and “combative” during audits, and it’s more difficult to know how to prepare for them, say two highly experienced advisors to the sector. Peter Vincent, principal consultant at Aged Care Management Australia, told HelloCare assessors are coming into homes with preconceived ideas of the outcome of their visit. “What we’re... Read More

From CEO to whistleblower, Tanya-Lee Quinn uncovered rorting of the NDIS. Her fight shows a broken system: “Participants don’t trust providers. Providers don’t trust the NDIA. No one trusts the Commission.” Read More

New figures released today reveal more than 104,000 older Australians are stilling waiting for the home care package they have been approved for. These shocking figures follow the Aged Care Royal Commission’s interim report which called the long waiting times older Australians faced for home care ‘neglect’. The new data confirms the Morrison Government’s response... Read More