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Could staff ratios become law after the coming election?

At the NSW Labor State Conference on the weekend, NSW Opposition Leader Luke Foley said his party would support the introduction of nursing staff ratios if it wins the state election next year. With voters due to head to the ballot box next March, the NSW Nurses and Midwives’ Association welcomed the news. General Secretary... Read More

New food complaints hotline on the menu for July

The highly anticipated complaints hotline for aged care food and nutrition issues will be launched towards the end of July as the Aged Care Quality and Safety Commission remains on track to meet key funding commitments. Read More

Are Aged Care Afraid of Complaints? Learnings from The Hospital

Mistakes are often made in aged care – sometimes medication is missed, people don’t get fed or washed properly, or there’s simply a lack of communication and family feel out of the loop. But these mistakes aren’t exclusive to aged care, in fact, similar things like this happen in hospitals and clinics too. But the... Read More
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