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HelloCare has already answered some big questions regarding the 15% pay rise, including who will receive it and how much of an increase you should expect. But we’re here to keep up the conversation and help our aged care workers still looking for answers. Read More

Visitation guidelines for aged care will be adjusted to better protect senior Australians and those who care for them as the nation returns to COVID-normal. In a move that is likely to bring relief to aged care residents, families and staff, a new three-tier escalation plan, backed by the Australian Health Protection Principal Committee (AHPPC),... Read More

Customer feedback is more than measuring customer satisfaction, it’s vital for any organisation to improve and grow. But it’s not just getting customer feedback that makes a business better – it’s utilising it to it’s full potential. It’s one thing to simply know that there are things you can improve on, things you can change,... Read More