Jan 17, 2023

Thieving aged care worker first to be banned from the industry

Thieving aged care worker first to be banned from the industry

A Queensland aged care worker has become the first person in Australia to be banned from working in the aged care industry after she was arrested and charged with 17 offences, having allegedly stolen thousands from elderly residents. 

Bobbie Albertella, 51, has been charged with 16 counts of fraud and one count of stealing, and under the Aged Care Quality and Safety Commission’s newly implemented Banning Orders, she is permanently prohibited from being involved in any type of aged care work.

Police allege that Ms Albertella stole cash from multiple residents and used one client’s credit card numerous times – spending thousands of their dollars.

A mother of eight, Ms Albertella worked at The Good Shepherd Home in Annandale, Townsville, where she was fired last December according to the Director of Care, Leonie O’Neill.

“The Good Shepherd Home terminated that person’s employment on December 29, 2022 immediately following notification of her arrest however she had not worked at the facility since December 7, 2022,” said Ms O’Neill to The Courier Mail.

“A formal letter was sent out to all residents and residents representatives on December 30, 2022, advising that the police had arrested and charged a person of interest that had been an employee of the home.”

Ms O’Neill said The Good Shepherd Home continues to work with the police on the investigation and is supporting affected residents who require additional assistance.

The aged care banning order is new reform that has been active since December 1 and is part of the new Code of Conduct for Aged Care.

The banning order was directly handed down by the Aged Care Quality and Safety Commissioner (ACWSC), Janet Anderson.

Ms Anderson told The Courier Mail this was the most serious enforcement action the Commission could take to protect aged care residents and consumers.

“On December 31, 2022, the commission made a banning order against Ms Albertella in order to prevent any risk to the safety, health or wellbeing of consumers receiving care from her,” said Ms Anderson.

“The banning order prohibits Ms Albertella from engaging in, providing or being involved in the provision of aged care.

“The behaviour of aged care workers directly impacts people receiving aged care.”

A banning order can be made against current and past aged care workers, governing persons of approved providers, and individuals who have never worked in the industry.

They can be banned temporarily or permanently if the Commissioner believes:

  • An individual has not and will not comply with requirements in the Code of Conduct for Aged Care
  • They are not suitable to be involved in the provision of aged care
  • They pose a risk to the safety, health or wellbeing of care recipients
  • An individual has been convicted of an indictable offence involving fraud or dishonesty
  • An individual is insolvent (unable to pay debts) under administration

Speaking to the Daily Telegraph, Older Persons Advocacy Network (OPAN) Chief Executive Officer (CEO), Craig Gear, said the register will protect older people from a minority of unsuitable aged care workers.

“This is about the rights of older people to live free of abuse and neglect,” said Mr Gear.

“The majority of people that work in aged care have the right attitude and skills. There’s a small cohort that should not work with the elderly.”

Ms Albertella’s name has been published on a public Bannings Order Register and aged care providers have been urged to regularly check the register. She faces the Townsville Magistrates Court on January 31 for the charges laid against her.

A former aged care employee of Australian Unity Home Care Services, Joanne Whyte, has also been in court facing charges for allegedly stealing almost $17,000 from a home care client who was under New South Wales Trustee and Guardian financial management.

It is alleged that Ms Whyte accessed her client’s online bank account 130 times to transfer money to her own account.

The 51-year-old appeared in court on Wednesday, where she plead not quilty to one count of dishonestly obtaining financial advantage by deception. Police have said there are more charges to be laid before Ms Whyte returns to court in February.

Leave a Reply

Your email address will not be published. Required fields are marked *

  1. Not quite sure why they decided on her first when there is many bad people in the capital cities, seems like another case of people in regional Australia being singled out.

  2. It takes a person with a GOLDEN HEART to work in Age Care.

    I can only hope that KARMA comes for this thief who has no integrity, respect, empathy or any kind of human emotions to do this to our venerable elderly.

  3. I worked in Aged Care and left because it was so corrupt. From the manager chiselling down the amount spent on to food and buying Chinese fake food to doctors visiting after 10pm so they could charge triple and not see the patient , this theft detailed is just part of it. Far more carers steal than anyone realises.

  4. I am a past division 2 nurse,
    And I applaud thieves being barred from nursing homes or any aged care work. Finally, this epidemic of thieving staff stealing off the elderly is being taken seriously.

  5. Nurse is Sacked for thieving $$ which really has no value.. expect by our weight in gold !!

    Yet a nurses Drs & public guardians
    who Abduct your love on , torture him & sell him off in their organ trafficking ring. Still keep their jobs .. as it’s big business!!

    Plus you are prevented from seeing your love one !!

    But that’s ok according to this organisation!!

    Murder is murder & preventing & interference with your family is no one’s business !!

    $$ doesn’t mean shit .., dollar = slave

    Non touch torture- by preventing family associations is priceless .. shame on you all

  6. This happened to my mother who was blind. The male carer in the residential home was systematically taking money for my mother when she wanted to buy things. I believe he was sacked but could still be working elsewhere. We then set up an account for my mother and we checked monthly accounts. We estimated that he was stealing at least $25.00 a week for my mother as well as other residents.


Overhaul of operations: ENs redeployed under new care model

Enrolled Nurses (ENs), lifestyle officers and servery staff at Southern Cross Care Tasmania (SCCT) could be offered new roles or voluntary redundancies as part of the provider’s operations revamp. Read More

“Exhausted, demoralised” nursing staff contributed to seven-year-old’s death, inquiry finds

An independent inquiry into the death of seven-year-old Aishwarya Aswath has found that on the busy night she was taken to Perth Children’s Hospital, there were not enough staff on duty. Read More

Overworked staff, rough handling, poor infection control: Victoria’s aged care homes under the microscope

Bupa is among the aged care providers to have been found by the regulator to have breached COVID-19 guidelines during audits conducted over the last year. Read More