“We recruit for kindness”, Lucy O’Flaherty, on using emotional intelligence tests during the hiring process

The close friendship of Sue Marsden and Margaret Dixon is truly a case of the stars aligning. In December 2016, it was through pure serendipity that Margaret and Alan Dixon moved next door to Sue at Settlers Retirement Village, Forest Lake. Sue introduced herself to the couple the night they moved in, armed with a... Read More

  Every day, all around Australia, thousands of aged care staff to do their very best to look after and support the residents they care for.  Many of these staff regularly go above and beyond what is required of them. Whether it be forming close personal bonds with a resident and their family, paying for... Read More

With more and more wound care taking place in a community setting, we sit down with Jan Rice, a wound care expert, to find out more about effective wound management in the real world of aged care. Read More