“We recruit for kindness”, Lucy O’Flaherty, on using emotional intelligence tests during the hiring process

TriCare unveils the future of residential aged care today with the opening of its state-of-the-art extension to Cypress Gardens Aged Care Residence at Clear Island Waters. Following an $18 million investment, the purpose built 73-bed extension leads the way in changing aged care perceptions for the future, with a focus on high quality care and... Read More

At the National Dementia Conference today, John Quinn delivered an honest and inspiring account of how he lives a full and satisfying life with dementia. Mr Quinn was a principal and vice principal of large primary schools throughout his 35-year career career, and was dedicated to educating students and colleagues. Diagnosed with dementia in 2010, Mr... Read More

When an agency worker turns up to work at an aged care facility they haven’t worked in before, everything will be new to them: the other staff, the residents, the layout of the building, where things are kept, and routines they need to follow.  Every new facility an agency staff member works in is like... Read More