“We recruit for kindness”, Lucy O’Flaherty, on using emotional intelligence tests during the hiring process

When aged care provider, RFBI, realised that they had a COVID outbreak on their hands, conflicting health advice between state and federal health authorities became more of a problem than a solution. Read More

  Every day, all around Australia, thousands of aged care staff to do their very best to look after and support the residents they care for.  Many of these staff regularly go above and beyond what is required of them. Whether it be forming close personal bonds with a resident and their family, paying for... Read More

Lorraine and Norman, both 89, have been married for 46 years, and though they are both experiencing some of the challenges associated with ageing, they continue to work together as a team, and their love and support for each other, along with a little help from the community, has enabled them to continue living happily... Read More