“We recruit for kindness”, Lucy O’Flaherty, on using emotional intelligence tests during the hiring process

I'm torn between gratitude for all she does and frustration over her refusal to abide by my simple requests. Recently, I confronted Mum about this issue for at least the fifth time, but she still just doesn’t get it. Read More

One thing that has become very clear throughout 2019 is the fact that aged care staff doesn’t receive anywhere near the amount of credit they deserve.  It takes a special person to dedicate their lives to the wellbeing of others and choosing the right gift to show your appreciation to the nurses, carers, chefs, cleaners,... Read More

Interim CEO of ACCPA, Paul Sadler, sat down with HelloCare to outline the new peak body’s four key areas for aged care improvement, and resetting engagement with government and the broader sector for more constructive and respectful collaboration. Read More