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I have been confronted and have challenged staff about several encounters that have directly involved and affected my husband and, consequently, me also. These incidents have included patients’ need for comfort during episodes of delirium, intrusive and aggressive behaviours and patients’ need for companionship. I have sought advice through My Age Care and have researched... Read More

Staff ratios are one of those issues that divide the aged care industry. There are those who say mandated staff ratios are essential to delivering the standard of care we expect for our senior citizens, and then there are others who say mandated staff ratios will do little to improve quality of care, and may... Read More

The Multi-Purpose Service is a government-funded initiative to ensure that older Australians in rural and remote areas receive access to quality integrated health and aged care services, regardless of location. Read More