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Just say sorry for goodness sake. After all we are only human and mistakes happen from time to time. But why do some organisations struggle to say sorry when they make a mistake? Hear from Toby Hall, CEO, St Vincent’s Health Australia who says “If you take money from dead peoples bank accounts – say sorry.... Read More

Did you know nearly half the population experiences “creaky knees”? New research from La Trobe University shows, knee crepitus—the crackling or grinding noise during movement—is common in both young and older adults. Read More

  The coroner has recommended the Tasmanian ambulance service rewrite its policies around refusal of treatment after a 75-year-old woman twice refused to be taken to hospital and two days later died. Tasmania’s ambulance services visited Feryne Hunter twice in the two days before her death, but both times she refused to be taken to hospital.... Read More