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  When Bupa Eden’s accreditation is revoked on 16 August, the organisation plans to continue caring for residents.  But with its accreditation revoked, the Aged Care Quality and Safety Commission no longer has the authority to assess the facility against the quality standards, so the Department of Health has told HelloCare it will step in... Read More

Some aged care homes are keeping continence aids “under lock and key”, making it difficult for care staff to access additional pads, even when residents need them. HelloCare readers have left many comments on our social media platforms over the years about the rationing of continence aids, and lately some have complained about pads being... Read More

In 35 years of working with people living with dementia and the aged population, I have lived by Thomas Kitwood’s philosophy, of person centred care: I am caring for a person with dementia, not a person with dementia. I am caring for a 90-year-old man living with heart disease, kidney failure and lung disease not... Read More