Baby Maycie never fails to brighten the day of residents

The retirement living industry has officially launched a new industry code of conduct and is urging all retirement village operators to sign up over the next 12 months to demonstrate their commitment to high standards and resident satisfaction. Who is behind the code of conduct? The Retirement Living Code of Conduct is the initiative of... Read More

Losing a loved one is one of the most devastating experiences a family will go through. And to cheat a family who is grieving is one of the cruellest acts imaginable. But this appears to be what happened to the family of Janice Cecilia Valigura in Rockhaptoms. Ms Valigura’s died on New Year’s Eve from... Read More

A palliative care patient attempting to access respite care but she was unsuccessful as she was told there wouldn't be enough Registered Nurses (RNs) on duty to dispense her pain medication on a four-hourly basis. Read More