Dec 01, 2021

Fewer aged care providers audited, but more than one-third found to be overclaiming

Fewer aged care providers audited, but more than one-third found to be overclaiming

The federal government last week released its annual report on the operation of the aged care sector, providing a useful snapshot of a sector in the middle of significant reform.

The report reveals the government spent $2.1 billion to support the sector through the pandemic, and overall spent $23.6 billion on aged care.

The government spent $14.1 billion on residential aged care and $4.2 billion on home care. 

On 30 June 2021, there were 830 approved aged care providers operating 2,704 aged care homes across Australia.

Around 1.5 million Australians use aged care services, with 243,117 people living in residential aged care in the 2020-21 year and 183,894 living in aged care homes as of 30 June 2021.

More than half – 52.3% – of all aged care residents with an ACFI assessment were assessed as having a dementia diagnosis.

More than two-thirds of Australians who use aged care services receive support at home, either through a home care package or the CHSP.

There were 939 approved providers of home care services and more than 1,430 organisations delivering CHSP services as of 30 June 2021. 

A total of 212,293 Australians received care through a home care package as of 30 June 2021, and 825,383 were receiving support through the CHSP.

More than one-third (38.2%) of the 2020-21 reviews resulted in reduced funding (431 cases). Two reviews (0.2% of reviews) resulted in increased funding.

The ACFI funding model is being replaced by the AN-ACC model, an evidence-based model that bases funding on the cost of providing aged care services. The AN-ACC model requires less staff input than the ACFI  model, according to the government’s report. 

From April 2021, shadow AN-ACC assessments have been taking place in parallel to ACFI assessments. 

ACFI assessment will stop from 1 October 2022, from which time only AN-ACC assessments will be conducted, as that model becomes the aged care funding mechanism.

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  1. Hi I am in South Africa and would like to know what your care packages consist of.
    Our private aged care at home needs to be boosted.
    I am a seasoned registered nurse making enquiries.

  2. Last year there were over 4000 assaulted in Aged Care Facilities.
    Can you please investigate Why the Gov will not release any of the info to the media.
    The public have a right to know.
    Makes one wonder, are they protecting the people who own/operate these facilities.

    God help anyone who one day ends up in one of these Aged Care Facilities.

  3. The home care service provider we had for my mother in law was worse than useless. Our case worker was keen as mustard to get us signed up, but not so keen on actually providing any service. Couldn’t even organise a lock box for the key to use to get into the house. There were many, many instances of poor service, but I guess that’s history !!
    I’m sorry, but some of these organisations are only there for the money they get for overseeing the amount in the package. This organisation was paid even during Mums hospitalisation and respite prior to her death. Absolutely no service was provided.
    The government needs to take a seriously hard look at these providers. To them, the providers, it’s really money for nothing.

    1. The GREED of providers in Aged Care is absolutely outrageous
      I personally do NOT agree that any of these should be able to claim they are NOT for PROFIT
      I do not care whether they are hiding behind a church or other Private Ownership as they are all making profits some which absolutely SHOCK ME personally
      They get millions of $s from the Government
      Sadly there are NOT the right personnel in positions that should be “Auditing and checking “ these Residential Care Homes
      The money is being put before the Residents in their care ie PROFIT before PEOPLE
      These CEOs etc should hang their heads in SHAME
      The Carers were promised a wage increase back in Approx 2013 and nothing happened
      These are so lowly paid it is a disgrace
      Now there is talk of a pay increase for workers in Aged Care we hear the Providers cannot cope with this
      How appalling is this
      There have been 3 pay increases however this money has stayed up at Management Level
      I would like to see ALL CEOs Managers go down and work at the “coal face level” of their company for a minimum of at least a month and then they can decide whether they would cope with the duties expected of them along with the pay
      I am sure we would have a surge in “stress leave” of these workers
      I would like to write more but I know TOO MUCH and this whole saga DISGUSTS Me
      Congratulations to Rebekah Sharkie in Mayo for exposing the TRUTH about HOME CARE PACKAGES
      Oh well Rorting and Gouging will just continue
      The NDIS will be another avenue for Rorting and gouging
      Lest we forget Annie Smith who died such a long and painful death in SA whilst being “.?Care for by INTEGRITY CARE
      Enough said

  4. What are the specific workers breakdown for the ones identified (nurses, personal care workers, allied health professionals, and administrative and other staff)


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