Feb 15, 2018

Happier Nurses Make for Happier Patients

Working in the healthcare sector, and in particular aged care, can be an emotionally draining experience.

While caring for those less fortunate can be a rewarding experience, there are also some negative impacts it can have.

With people who are unwell all around you, lonely and isolated, and death being as frequent as every other day, it can be a challenge for the aged care staff to stay happy and upbeat.

But being happy is an important part of the role, as a happier nurse or carer will usually make for a happier older person – regardless of what issues they are living with.

Happiness is contagious and that applies to healthcare too. But in spite of such common sense, people are not that happy at work and it is not getting better.

A large-scale questionnaire reported that from 2011 to 2010, the satisfaction levels of registered nurses decreased, 43% would not recommend nursing as a profession, and one in four intend to change employers.

It does not comes as a surprise that this lack of happiness is also reflected in their patients –  in organisations where nurses are dissatisfied, patient satisfaction ratings are also low.

People who are being cared for feel more comfortable if their carers and nurses are familiar, people they see all the time regularly.

If staff are unsatisfied with their job, there is likely to be a higher turnover – leading to more staff and more unfamiliar faces for the patients and residents.

There is no one to blame here – this isn’t the fault of the patients, the aged care residents, the nurses themselves.

Rather, it is the structure of the system that dictates the job satisfaction and the happiness of the staff.

Happiness starts with an organisation that supports the employees to do the work they are inspired to do – helping others.

The staffing ratios are low, hours are long, workload is growing and wages are low, it can be understandable why an aged care worker or nurse would struggle with job satisfaction.

This inevitably leads to burnout and increased turnover and people leave their jobs.

The lack of effective staffing takes a toll on the nurse, the patient, and the organization’s effectiveness.

Happy organisations are more cost effective, have better patient outcomes, and achieve organisational success because they have a loyal and productive workforce that loves their work and the organisation.

What do you have to say? Comment, share and like below.

Leave a Reply

Your email address will not be published. Required fields are marked *

  1. I put in a lot of energy to ensure I leave stuff in my car. I , 98% of time am really Happy to go to work I enjoy the Residents company.

Advertisement
Advertisement
Advertisement

Disappointing: New “Aged Care Standards do not specifically mention palliative care”

The new Aged Care Quality Standards make no reference to palliative care, despite the recent acknowledgements of the importance of palliative care in aged care facility settings. With around 60,000 Australians dying in aged care facilities every year, it’s absolutely imperative that the facilities can provide the most sensitive, professional, and educated care for older... Read More

Eighty-nine year old king hit by fellow resident dies due to injuries

An 89 year old war veteran has died in hospital of a broken neck and breathing issues after being king hit by a fellow care resident of Macquarie View aged care facility at Bolton Point, Lake Macquarie, NSW. Read More

Grief and loss after a resident dies: The right for aged care workers to mourn

One of the most rewarding aspects of working in aged care is the strong bonds of friendship that carers develop with residents over many years. But these connections can come at a price – when the resident dies, the carer can experience feelings of profound loss and sadness. Read More
Advertisement