Jan 16, 2024

Melbourne aged care facility without hot water for three days

One resident said they didn’t know when the problem would be fixed. [Source: Shutterstock]

A Melbourne aged care facility went without hot water for three days last week.

Bupa Aged Care in Bonbeach confirmed about 10 residents at their facility went without access to hot water for three days from late Tuesday evening until Thursday morning.

A Bupa Aged Care Spokesperson told HelloCare that all impacted residents were given the choice of showering in an empty room in another area of the home or a sponge bath, with only one resident refusing these options.

So what caused the problem?

“As soon as the fault was discovered, a plumber and an electrician were booked and were able to repair the issue by around 10am on Thursday morning,” the Spokesperson said.

“As this was a planned activity, residents were advised to shower in the morning before the hot water was impacted.”

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