Mundipharma Recognising Pain In People With Dementia Series 2

Maurie Voisey-Barlin specialises in engaging aged care residents that have been deemed ‘unreachable’ by staff and family. See how techniques like ‘smartassery’ and ‘mutual mischief’ are helping residents re-engage by tapping into their ‘cheeky’ side. Read More

The close friendship of Sue Marsden and Margaret Dixon is truly a case of the stars aligning. In December 2016, it was through pure serendipity that Margaret and Alan Dixon moved next door to Sue at Settlers Retirement Village, Forest Lake. Sue introduced herself to the couple the night they moved in, armed with a... Read More

Customer feedback is more than measuring customer satisfaction, it’s vital for any organisation to improve and grow. But it’s not just getting customer feedback that makes a business better – it’s utilising it to it’s full potential. It’s one thing to simply know that there are things you can improve on, things you can change,... Read More