Apr 16, 2019

Signs Of The Flu – Professor Michael Woodward AM

Signs of Influenza

With winter fast approaching, the risk of being struck down with the flu is steadily increasing. Many Australians can find it difficult to differentiate flu from the common cold, and this mistake can be deadly when dealing with elderly people. Hear from expert in the field Professor Michael Woodward AM.

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Change Sucks: Aged & Community Services Australia 2017 Insights

David Constantine, Design Director of integrated agency Ellis Jones was invited to present at the 2017 ACSA Summit in Cairns on the theme “The Power of Change”. His response, entitled ‘Change Sucks’ focused on the opportunities presented by ageing and the pathways to support and care. Designing the defining moment of customer experience (CX) that... Read More

Why Improving the Aged Care Meal Service is like Playing Chess

Too often improving the meal service can seem like winners and losers in a Chess game, with some moves knocking out the other side (staff, residents, family) and unintentionally compromising other parts of the meal service (quality, safety, compliance). Each “move” or idea should progress the service forward, without unintended consequences for the next move... Read More

Bringing Hope by Being Present to Despair

Every day we are bombarded by messages from our screens and other places that promote an ideal life without suffering. Not only without suffering but also with wealth and endless happiness. If we think about this image for just one moment we know that it is a mirage: suffering, challenge and difficulty is inevitable. This... Read More
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