Having just watched the interview with the Commissioner Aged Care Quality and Safety Commission, I wonder what planet the Commissioner lives on !
No comment on how the new the Standards will protect aged care consumers from the disgraceful conduct reported to the Royal Commission, no comment on what immediate action a consumer can take to protect a resident who is being treated poorly [for example; malnourished, dehydrated, bullied, isolated, it all happens], no comment on how consumers will be brought into every decision making process within the Commission and the Department of Health.
In fact almost no mention of the Royal Commission at all.
How can we expect consumer protection and safety from a Commission which is calmly contemplating evolutionary change when what vulnerable and distressed consumers need is revolutionary change, now.
A documentary, titled ‘Anita’s Nursing Home Stay’ offers a rare insight into the day-to-day activities of what it’s like to be a frail old resident in a nursing home. Anita Kapoor, a young TV host and caregiver, volunteered to spend two weeks in one of Singapore’s nursing homes as an “elderly resident”. Her first hand...
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Quality in aged care is the topic on everyone’s minds. With the on-going Senate Inquiry the release of the Carnell/Paterson Review and the move towards a single aged care quality framework, the way the sector thinks about and delivers quality services is evolving. With increasing consumer choice driving quality and innovation, providers need to understand customer expectations of quality...
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When Margarita Solis was sexually assaulted at the age of 94, she initially felt ashamed and frightened. The people she told didn’t believe her, and the perpetrator probably thought he’d got away with it. But a fighting spirit does not fade with age, and Margarita did not give up. She found a trusted person who...
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Having just watched the interview with the Commissioner Aged Care Quality and Safety Commission, I wonder what planet the Commissioner lives on !
No comment on how the new the Standards will protect aged care consumers from the disgraceful conduct reported to the Royal Commission, no comment on what immediate action a consumer can take to protect a resident who is being treated poorly [for example; malnourished, dehydrated, bullied, isolated, it all happens], no comment on how consumers will be brought into every decision making process within the Commission and the Department of Health.
In fact almost no mention of the Royal Commission at all.
How can we expect consumer protection and safety from a Commission which is calmly contemplating evolutionary change when what vulnerable and distressed consumers need is revolutionary change, now.