Storyteller Michael Preston highlights how taking time to understand preferences, build trust and create connection can make all the difference. Person-centred care is not extra effort, it is the foundation of dignity and wellbeing.
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A wakeup call for the industry There is no doubt that the overwhelming majority of providers and workers within the industry consistently deliver quality services – but we can and should be better. There is also little doubt that the Aged Care Industry has been impacted by government policy and funding changes over recent years....
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WARNING: Explicit Language An online video that shows a teenager threatening to ’crack’ and elderly man on a Sydney train surfaced on social discussion website Reddit earlier this week. The video begins with the elderly gentleman telling a teenager in a striped T-shirt to ’shut up’ for a reason that is still unknown before the...
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