Jan 27, 2026

Second chance mother: Finding healing in aged care

It was my first day of clinical placement at a charming residential care facility nestled in the picturesque Huon Valley. That day carried an emotional weight, coinciding with the first anniversary of my mother’s passing. As I stepped through the doors, I felt a blend of nervous anticipation and poignant remembrance.

I found myself shadowing the dedicated registered nurse, Anne, who was meticulously preparing a room for the return of a resident who had recently sustained a fall and was returning after several weeks in hospital. I reviewed the notes, and a curious coincidence caught my eye. Her name was also Phyllis. A sudden flicker of recognition surged within me as I noted that she had been born in the same month and year as my mother, although thankfully not on the same day. That would have felt eerily uncanny. In that moment, the weight of my memories fused with the warmth of new beginnings, forging a serendipitous connection that I would carry with me throughout my journey.

I heard the faint murmur of voices drifting down the hallway, a crescendo of laughter and chatter that suddenly ceased as the door swung open with a creak. Phyllis wheeled herself into the room, her presence commanding immediate attention. As our eyes locked, an icy chill ran through me, prickling my skin and sending a shudder down my spine. The resemblance to my mother was strikingly uncanny. Her features, though aged, bore the same high cheekbones and soft, knowing gaze. In that moment, I was overwhelmed by a rush of memories and emotions, grappling with the haunting familiarity of the woman before me.

Trembling and smiling at the same time, I leaned forward to greet her. She embraced me warmly, and we held each other close for what felt like an eternity. Stepping back, I asked how she was feeling and expressed my delight at finally meeting her in person. She replied that she was thrilled to be back among familiar surroundings.

Anne, with a warm understanding in her eyes, recognised the deep turmoil swirling within me and gracefully stepped in to assist Phyllis into bed. “Go fetch a cup of tea and some biscuits from the kitchen,” she instructed gently, her tone reassuring. As I carried out her request, I felt the weight of my worries begin to lift, knowing I could provide comfort to Phyllis.

Once settled with steaming tea and a plate of biscuits, we found solace in sharing our life stories, like two weary travellers exchanging tales by an open fire. As the weeks and months went by, our connection grew stronger, becoming an integral part of our daily lives. I found joy in making Phyllis laugh with my silly jokes. Her cheerful laughter brightened the room and warmed my heart as much as she relished our time together.

I opened up about the striking resemblance she bore to my mother, and she listened with genuine empathy, her eyes reflecting an understanding that transcended our years. As our friendship blossomed, I found an unexpected calmness in her presence, a tranquil haven amidst the storm of grief that engulfed me following my mother’s death. In those shared moments, I discovered clarity and comfort, slowly stitching together the fragments of my aching heart.

I was not present at her bedside during the quiet hours of the evening when she took her final breath, but the night before, just as my shift was winding down, I made it a point to stop by and say goodnight, as I always did. As I entered her room, I was met with the warm glow of the bedside lamp illuminating her weary face, which broke into an expression of profound gratitude. She had always appreciated the care, love and understanding I had extended to her throughout our time together.

In that moment, I reaffirmed my feelings, sharing with her how deeply I valued our connection. As I turned to leave, after offering my customary farewell, she smiled. It was a smile that seemed to carry both wisdom and something more. With a soft voice that resonated with sincerity, she said to me, “Thank you, my boy. You are always in my prayers.”

At the time, I brushed off her words, viewing them simply as a sweet and unexpected blessing. The following day, as I arrived for duty, the atmosphere in the ward felt heavy. Anne told me the heartbreaking news that Phyllis had passed away peacefully during the night. The weight of her last words settled over me, transforming into a haunting echo that lingered long after.

I will always treasure my time with Phyllis. It felt like a precious second opportunity to offer the tender love and care that I once shared with my own mother. She embodied nurturing qualities that reminded me so deeply of her, warmth in her smile, kindness in her words, and an unfailing compassion that enveloped everyone around her. Being with Phyllis brought comfort and joy, transforming those moments into a beautiful tapestry of shared memories and heartfelt connection.

This story is dedicated to my late mother Phyliss Irene Smith who passed away October 2009.

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