Fun Day at the Footy for Freedom Residents

Customer feedback is more than measuring customer satisfaction, it’s vital for any organisation to improve and grow. But it’s not just getting customer feedback that makes a business better – it’s utilising it to it’s full potential. It’s one thing to simply know that there are things you can improve on, things you can change,... Read More

Troubled aged care operator, Bupa, has had the accreditation of its Eden home revoked, after the quality watchdog identified failings at the home that put residents at “serious risk”. Bupa Eden’s accreditation will expire on 16 August 2019, but a Bupa spokesperson has told HelloCare the operator plans to continue caring for residents and is taking... Read More

Lorraine and Norman, both 89, have been married for 46 years, and though they are both experiencing some of the challenges associated with ageing, they continue to work together as a team, and their love and support for each other, along with a little help from the community, has enabled them to continue living happily... Read More