Fun Day at the Footy for Freedom Residents

What does a “normal” day look like? I think that one of the most important things you can do as a business is listen closely to your customers. So each day I spend the bulk of my time researching client feedback and trying to design how we can improve our policies, procedures and IT systems to address their feedback, improve client satisfaction and make our operations smoother. Read More

  It is reasonable to expect those who take on greater responsibilities in their jobs and who earn higher qualifications would receive a heavier pay packet, too. When the progression means you carry greater responsibility for the health and wellbeing of older people who often have significant health issues, that expectation would be doubly understandable.... Read More

Word of mouth can make or break any business. If customers have a good experience, they will tell others who will want to have the same. This could be family, friends, colleagues – that’s new business for you at no cost. And if a customer has a bad experience, you can guarantee they will tell... Read More