Fun Day at the Footy for Freedom Residents

The Treasurer may have acknowledged Australia’s local ‘heroes’, our healthcare workers, for their courage, commitment and compassion throughout the COVID-19 pandemic, but last night’s Budget provides too little investment in nursing and midwifery and even less for aged care workers, according to the Australian Nursing and Midwifery Federation (ANMF). Read More

Customer feedback is more than measuring customer satisfaction, it’s vital for any organisation to improve and grow. But it’s not just getting customer feedback that makes a business better – it’s utilising it to it’s full potential. It’s one thing to simply know that there are things you can improve on, things you can change,... Read More

There is simply not enough staff to carry out all the daily duties in residential aged care facilities. Not having the necessary number of workers to care for the elderly means essential care is missed. I will start by describing a morning in a RACF that I don’t believe has ever been documented in any detail.... Read More