Fun Day at the Footy for Freedom Residents

  If a resident wishes to come to dinner in their night clothes, they are well within their rights to do so. However, a HelloCare reader is concerned that staff cuts at the aged care facility where they work are forcing busy care workers to make the decision on the resident’s behalf, because it saves... Read More

Royal Commission isn’t highlighting “new problems”, hear from Leanne Emerson, Dementia Australia Read More

Customer feedback is more than measuring customer satisfaction, it’s vital for any organisation to improve and grow. But it’s not just getting customer feedback that makes a business better – it’s utilising it to it’s full potential. It’s one thing to simply know that there are things you can improve on, things you can change,... Read More