Fun Day at the Footy for Freedom Residents

The close friendship of Sue Marsden and Margaret Dixon is truly a case of the stars aligning. In December 2016, it was through pure serendipity that Margaret and Alan Dixon moved next door to Sue at Settlers Retirement Village, Forest Lake. Sue introduced herself to the couple the night they moved in, armed with a... Read More

Word of mouth can make or break any business. If customers have a good experience, they will tell others who will want to have the same. This could be family, friends, colleagues – that’s new business for you at no cost. And if a customer has a bad experience, you can guarantee they will tell... Read More

When an agency worker turns up to work at an aged care facility they haven’t worked in before, everything will be new to them: the other staff, the residents, the layout of the building, where things are kept, and routines they need to follow.  Every new facility an agency staff member works in is like... Read More