Interview with the Minister of Aged Care, Hon Ken Wyatt AM, MP

  For those of us not working on the front line in aged care, it can be hard to imagine what a care worker does on a day-to-day basis. What are the challenges they face, the joys they experience and the sadnesses and frustrations that often come with the job? We asked our readers to... Read More

The Council of Elders will represent the views of older Australians in the national debate about aged care reform. Despite their combined centuries of wisdom across a broad spectrum of society, will the government listen? Read More

Customer feedback is more than measuring customer satisfaction, it’s vital for any organisation to improve and grow. But it’s not just getting customer feedback that makes a business better – it’s utilising it to it’s full potential. It’s one thing to simply know that there are things you can improve on, things you can change,... Read More