Interview with the Minister of Aged Care, Hon Ken Wyatt AM, MP

Retirement Village operator, Aveo has been in the spotlight over the last few weeks – What have they learnt and what are they doing to promote transparency? Responsible Care Campaign is about recognising your shortcomings, addressing people’s concerns and always looking for ways to improve. Issues need to be brought to light when they arise and but... Read More

Word of mouth can make or break any business. If customers have a good experience, they will tell others who will want to have the same. This could be family, friends, colleagues – that’s new business for you at no cost. And if a customer has a bad experience, you can guarantee they will tell... Read More

  It is reasonable to expect those who take on greater responsibilities in their jobs and who earn higher qualifications would receive a heavier pay packet, too. When the progression means you carry greater responsibility for the health and wellbeing of older people who often have significant health issues, that expectation would be doubly understandable.... Read More